Chat Support Representative(Mandarin Speakers)

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia REGENERATION RESOURCES Full time

Key Responsibilities:

  • Responding promptly and professionally to customer inquiries and resolving customer issues through our chat platform
  • Providing accurate information and guidance to customers regarding products, services, and technical troubleshooting
  • Building strong customer relationships and ensuring customer satisfaction through proactive communication and problem-solving
  • Documenting customer interactions and maintaining accurate records of customer inquiries, comments, and complaints
  • Collaborating with other team members to effectively resolve complex customer issues
  • Continuously updating knowledge of our products and services to provide accurate and up-to-date information to customers

Requirements:

  • Fluency in Mandarin (spoken and written) is a must
  • Excellent communication skills in both Mandarin and English
  • Proven customer service experience, preferably in a chat or online support role
  • Strong problem-solving and analytical skills
  • Ability to multitask and prioritize tasks effectively
  • Attention to detail and strong organizational skills
  • Ability to work in a fast-paced environment and meet performance targets

Salary:
RM2, RM4,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

Language:

  • Mandarin (required)
  • English (required)


  • Kuala Lumpur, Kuala Lumpur, Malaysia GRATITUDE INC. Full time

    CHAT SUPPORT -LOCAL MALAY, MANDARIN SPEAKER23 HC.RM3.7k - RM4.1 complexity allowance + RM200 Housing allowance + KPI Allowance + Shift AllowanceCan work on a rotational shift 24/7 and on weekends and holidays.Good English comms skillsPay: From RM4,100.00 per monthBenefits: Flexible scheduleApplication Question(s): Can you read and write mandarin Exp in chat...


  • Kuala Lumpur, Kuala Lumpur, Malaysia growthfn Full time

    We are seeking a dedicated and fluent Mandarin-speaking individual to join our team as a Chat Support Representative. As a Chat Support Representative, you will be responsible for providing exceptional customer service and technical support to Mandarin-speaking users via chat platforms. This role requires excellent communication skills, problem-solving...


  • Kuala Lumpur, Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full time

    Vacancy:Chat Support Mandarin SpeakerLocation: Kuala Lumpur, MalaysiaSalary: Basic: RM RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift AllowanceLanguage: Mandarin + EnglishWorking Hour: 24*7 RotationalEducation/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs expHeadcount: 85Salary: RM3, RM4,000.00 per...


  • Kuala Lumpur, Kuala Lumpur, Malaysia REGENERATION RESOURCES Full time

    We are seeking a highly motivated and Mandarin-speaking individual to join our team as a Social Media Chat Support Representative. In this role, you will provide excellent customer support and assistance to our customers via social media channels. Fluency in Mandarin and strong communication skills in both Mandarin and English are essential for this...

  • Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy:Chat Support Mandarin SpeakerLocation: Kuala Lumpur, MalaysiaSalary: Basic: RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift AllowanceLanguage: Mandarin + EnglishWorking Hour: 24*7 RotationalEducation/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 2 yrs expJoining Date : ImmediateHeadcount: 20Job Summary:...

  • Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solution Full time

    Company DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Chat...

  • Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solution Full time

    Company DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Chat...

  • Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Mindpec Solutions Full time

    We are hiring Vietnamese Japanese Speaker - #日本語 #JLPT #Vietnamese #ChatSupport _**◇Chat Support Non Voice Bilingual Japanese & English speaker**【チャットサポート】【Non Voice 】【日本語】【英語】【Vietnamese】【KL Sentral】Job Title:Chat Support Non Voice Japanese speakerJob Role: Need to work in office in Vietnam Japanese...

  • Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia LTS Search Full time

    Company DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Chat...

  • Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia LTS Search Full time

    Company DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Chat...

  • Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy:Chat Support Mandarin Speaker (Work on site)Location: Kuala Lumpur, MalaysiaSalary: Basic: RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift AllowanceLanguage: Mandarin + EnglishWorking Hour: 24*7 RotationalEducation/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 2 yrs expJoining Date : Immediate...

  • Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia growthfn Full time

    We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience.Responsibilities: Respond to customer inquiries via chat in a timely and...

  • Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Position: Chat Support - Mandarin SpeakerLocation: KL SentralWorking hours: 24/7 rotational shiftSalary: RM3,200 - RM4,100 (basic) + RM500 (fixed complexity allowance) + KPI allowance (RM300) + shift allowance (RM400)Requirements: Able to read and write in simplified and traditional Chinese Open to fresh graduates with no working experience Diploma holders...

  • Live Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia LTS Search Full time

    Company DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Live Chat...

  • Live Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia LTS Search Full time

    Company DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Live Chat...

  • Live Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia LTS Search Full time

    Company DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Live Chat...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Eteam Workforce Sdn Bhd Full time

    This is Niharika from Eteam Workforce Sdn Bhd.We are hiring for Japanese speakers to work with one of our clients.Below are the job details Role Chat Support Japanese JLPTN1 / N2Shift - 24/7Type - Permanent role.Location - KL SentralLanguages - Japanese and EnglishQualification and Experience -Freshers and experienced can applyNationality - MalaysianIts Work...

  • Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Position: Chat Support - Mandarin speakerLocation: KL SentralWorking hours: 24/7 rotational shiftSalary: RM3,500 - RM4,100 (basic) + RM500 (fixed complexity allowance) + KPI allowance (up to RM800)Requirements: Able to read and write in simplified and traditional Chinese Open to fresh graduates and diploma holders with no working experience SPM leavers with...

  • Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy:Chat Support Mandarin SpeakerLocation: Kuala Lumpur, MalaysiaSalary: Basic: RM RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift AllowanceLanguage: Mandarin + EnglishWorking Hour: 24*7 RotationalEducation/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs expJoining Date : 28TH Feb, 6th March, and 13th...

  • Chat Support

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Chat Support Japanese SpeakerLocation: Kuala Lumpur, Malaysia(We can accept native Japanese or Local Malaysian Japanese Speaker)Salary: With Exp: Total Package RM 8100Language: Japanese + EnglishProfile: Chat SupportTimings: Rotational Shifts (24*7)Headcount: 5Min Requirements: Degree No CS experience Diploma 1 year CS experience:DUTIES AND...