Assistant F&b Supervisor

1 week ago


Johor Bahru, Johor, Malaysia GBW HOTEL Full time

Responsibilities:

  • Ensure quality of food & service comply with established standards.
  • Direct and supervise daily operations.
  • Perform random checks on food quality and service standard.
  • Analyze existing internal systems and recommending on improvement are required.
  • Resolve operational and/ or personnel problem referred.
  • Oversee scheduling and administration of duty rosters.
  • To do daily stock take as required on every shift.
  • Participate all the Food & Beverage meeting and promotion.
  • Taking reservation for Fit or Group.
  • Provide feedback on customer complaints.
  • To do monthly inventory for all equipment and linens.
  • To improve the Service standard required by management from times to times.
  • Handling guest complain, self discretion within general framework and guidelines
of hotel policy and procedure.

  • Staff disciplinary procedure within guidelines of company rules and regulations.

QUALIFICATION:
a) Skills Required

  • Certificate/Diploma in Hospitality Management or any specialising in Food and Beverage Management or any relevant working experience.
  • Excellent customer service and food and beverage service skills.
  • Well developed computer skills particularly in the use of MS Office.
  • Good trainer, able to facilitate at all levels.
  • Fluent English written and spoken.
b) Work Experience

  • Minimum one to two years work experience as Captain or Asst Supervisor in a hotel or similar large restaurant complex
  • Essential prerequisite is experience in the Hotel, Restaurant or Travel industry

Job Types:
Full-time, Permanent

Pay:
From RM1,800.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (preferred)

Education:

  • STM/STPM (preferred)

Experience:

  • Food service: 1 year (preferred)
  • F&B Management: 1 year (preferred)

License/Certification:

  • Food Handling (required)

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