Manager, Hc Enterprise

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Malaysia Airlines Full time

Reports To:

Senior Manager, HC Enterprise

Role Purpose:


This position is responsible to lead, manage and enhancing the HC Enterprise operational activities and efficiency, meeting the pre-set service level and customer experience by implementing and adhere to the Group Human Capital Corporate Policy and in a timely and quality manner throughout the Organisation.


Key Accountability:

  • 1. Assess the HC Enterprise functions towards improved process flows including automation and digitalization
  • 2. Develop and lead a highfunctioning team with a focus on operational discipline and efficiency, automation of deliverables, and enhancing the customer experience
  • 3. Collaborate with HC process owner to develop and maintain an uptodate Group Human Capital Corporate Policy to deliver a consistent experience to all MAG employees
  • 4.Coordinate with HCBP and relevant unit on the issues highlighted by the business unit.
  • 5. Investigate and analyze any findings of noncompliance to GHC policies and procedures among employees and/or BU
  • 6.Provide timely, accurate and effective support, coaching and feedback to peers and business units in executing and managing their HCrelated issues

Qualification & Experience:

  • Undergraduate degree in business or businessrelated (Finance, Business, Human Capital, etc)
  • Experienced as HR generalist/specialist, with 34 years supervising experience, focusing

Skills & Knowledge:

  • Able to manage requirements of diversed stakeholders
  • Customer oriented with strong management and conflict resolution skills
  • Demonstrate project management and organisational skills
  • Knowledge of related field, industry trends and current issues

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