Customer Service Executive/fresh Graduates/mnc/bank

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ask Resources Full time

The company:
Our client is a
multinational financial institution with a strong regional presence.

With a commitment to innovation, a customer-centric approach, and dedication to excellence, our client is consistently recognized as a preferred banking partner.

Join us and be part of a team that shapes the future of banking.

Job highlights:

  • Multiracial working environment
  • Full training will be provided
  • Permanent role
  • Attractive allowances and incentives

Main responsibilities:

  • Answer incoming calls
  • Solving customer's inquiries or complaints regarding products or services
  • Promoting current promotion or package to the callin customers (when the chance arise)
  • Provide accurate information on products and services to the customer.

Remunerations:

  • Basic salary up to RM3800 (
    Based on experience and education level)


Quarterly incentives RM800
  • RM1800 max
  • Shift allowance RM350
  • Language allowance RM300 (Mandarin Speaker)
  • Other allowance: Transport allowance, Meal allowance, OT claims and etc

Requirements:

  • Fresh graduate Degree holders are welcome
  • SPM and Diploma holders with call center experiences are encouraged to apply
  • Call center experience in banking line is an added advantage
  • Open for any race and gender.
  • Mandarin will be an added advantage

Job Types:
Full-time, Permanent, Fresh graduate

Salary:
RM2, RM3,800.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus

COVID-19 considerations:

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Your expected salary range?

Education:

  • STM/STPM (preferred)

Experience:

Customer Care: 1 year (preferred)

Language:

  • Mandarin (preferred)


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