Customer Service Executive

Responsible to handle inbound calls and assist with customers' inquiries and feedback pertaining to the company products and services. Provide accurate and understandable information to all customers and support partners. Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level. Ensure all follow ups are done in a...

Responsibilities: Deal directly with customers or sales person either by telephone, electronically of face to face. Respond promptly to customer inquiries, handles and resolve customer complaints. Manage customer account, keep record of customer interactions and transactions. Providing sales and administrative support involving efficient handling of top and...

Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements. Communicate and build good rapport and relationship with customers, agents, airlines and co loaders.Organize workflow to meet the time frame requirement of each...

JOB DESCRIPTION To assign Breakdown jobs to respective Team Leaders & service technicians To ensure no pending jobs to satisfy Service Level less than 48hours To work on agreed productivity and quality standards to achieve customers' satisfaction To responsible in overall service channels making sure of the service quality and performance is at optimal level...

Salary:RM- Customer Enquiry Handling: Managing leads and coordinating with the Sales team for quotes and opportunity conversion.- Order Processing: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable.- Cross-Functional Coordination: Collaborating with Supply Chain, Fabrication, Production, and...

Many customer service officers work traditional office hours, but there are a select few who work for employers that provide around-the-clock customer support. In these cases, employees may work second or third shifts.This is an entry-level position that doesn't typically require any formal education but ADVANTAGES for those who has any tertiary...

Perform front desk duties, including welcoming visitors, answering phone calls, and directing inquiries to the appropriate staff members or departments. Manage filing, records and all relevant paper work for the school Document and track all interactions and resolutions in the school's CRM system, maintaining accurate records of student and parent...

Recruitment & Arrange interview Prepare documentation After sales service monitoring & follow up customer Keep records of company sales Prepare daily sales reportJob Types: Full-time, Permanent, Fresh graduateSalary: From RM4,000.00 per monthBenefits: Opportunities for promotionSchedule: Fixed shiftExpected Start Date: 04/01/2024

Handle Customer Complaints, Provide Appropriate Solution And Alternatives Within The Time Limits, Follow Up To Ensure Resolution Basic Computer Knowledge Carry Out Clerical Duties, Including Answering Phones and Preparing Documents Time-Management Skills, Multitasking And Ability To Prioritize Tasks Assist Sales Team To Prepare Quotation, PO, Invoice, Price...

CUSTOMER SERVICE JOB SCOPEWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working...

Customer Enquiry Handling: Managing leads and coordinating with the Sales team for quotes and opportunity conversion.- Order Processing: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable.- Cross-Functional Coordination: Collaborating with Supply Chain, Fabrication, Production, and Warehousing...

Responsibility: Promote our products and services to clients. Prepare and follow up on customer enquire and quotations. Conduct sales presentation, solution recommendation to our clients. Maintain good customer relationship with our clients. Develop new business market opportunities.Requirement: Diploma/Degree education or equivalent. Welcome fresh gred to...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part.Job Types: Full-time, PermanentSalary: From RM2,300.00 per monthBenefits: Health insurance Maternity leave Opportunities for promotion Professional developmentSchedule: Fixed shiftSupplemental...

OPEN FOR FRESH GRADUATEWORKING HOUR :ROTATIONAL SHIFT (6AM - 6PM | 6PM - 6AM)JOB DETAILS:Handle incoming call from customer regarding their inquires (support electronic news system, google calendar, google product solution)Provide good customer experience toward customersDetermine the best solution based on the issue and details provided by customers.Direct...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about products and services. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting...

Handle Customer Service & any other inquiries, provide any help to the clients. Record and report on any feedback by the customers. Monitor & assist in the daily operations of the organization, including scheduling, logistics, and administrative tasks. Managing all events and special projects to ensure high overall delivery & timeliness. Administrative tasks...

Responsibilities: Provide general administrative and clerical support to company's daily operations Develop and maintain office data management and filing systems Handle customer enquiries and complaints following company procedures, guidelines, and policies Maintain customers' personal data and payments details Arrange class schedule following company SOPs...

Responsibilities: Provide general administrative and clerical support to company's daily operations Develop and maintain office data management and filing systems Handle customer enquiries and complaints following company procedures, guidelines, and policies Maintain customers' personal data and payments details Arrange class schedule following company SOPs...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Keeping records of customer interactions, transactions,...

Responsibilities: Handling customer enquiries and complaints following company procedures, guidelines, and policies Maintaining customers' personal data and payments details Monitoring outstanding account followed by delivering relevant notification to customers Generating company sales with aggressive approach Performing any other relevant administration or...