Customer Service Assistant

Job Descriptions: To collect every day and tabulate all inpatient questionnaire feedback form and complaint received Handling Customer complaints and feedback To supervise and check on monthly reports on Customer Feedback To handle patient's appointment report and monitor on daily patient appointment To update brochures, flyers and printed materials...

Aufgaben: Act as a point of escalation for customer complaint, review and resolve customer complaints. Understand customer issues and concerns, identify root cause, and provide first contact resolutions in a timely and efficient manner. Monitoring customer satisfaction index levels to identify trends or problems with customer service quality. Build...

Handling all incoming call and enquiries in a professional and courteous manner. Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere, Control access by using IOI App. Manager and upkeep cleanliness and tidiness of reception area. Provide any other administrative or clerical support.Job Specification Minimum SPM /...

Aufgaben:The job holder is responsible for:To support overall customer service for Mercedes-Benz Finance & Leasing Business Attend to customers' (salespersons, dealers, suppliers, endcustomers) enquiries Timely provide high quality service and operation process to meet customers' expectation and continuously improve CSI result Fulfill customers' expectation...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part.Job Types: Full-time, PermanentSalary: From RM2,300.00 per monthBenefits: Health insurance Maternity leave Opportunities for promotion Professional developmentSchedule: Fixed shiftSupplemental...

Handle Customer Service & any other inquiries, provide any help to the clients. Record and report on any feedback by the customers. Monitor & assist in the daily operations of the organization, including scheduling, logistics, and administrative tasks. Managing all events and special projects to ensure high overall delivery & timeliness. Administrative tasks...

Provide excellent customer service by understanding the customer's needs and recommending products that best suit their needs. Provide postsales support, such as following up with the customer after delivery of the product and ensuring that customer queries and concerns are addressed and resolved. Work with the sales team to provide product information and...

CUSTOMER SERVICE JOB SCOPEWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working...

Responsibilities: Respond promptly to inquiries received via social media platforms such as Facebook, Instagram, and WhatsApp. Provide courteous and helpful assistance to customers seeking information, support, or resolution to their queries. Manage customer interactions professionally, ensuring a positive experience and brand representation. Assist with...

Responsible to handle inbound calls and assist with customers' inquiries and feedback pertaining to the company products and services. Provide accurate and understandable information to all customers and support partners. Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level. Ensure all follow ups are done in a...

Main Job Scope Assist on Customer internet network matters Follow up on Customer new job order Coordinate between Installation Team & Customers Stock Recording Handle related report updatesSkill Required Basics on Google Sheets, Reporting Tech-Savvy Able to travel (Visit Customer)Salary: RM1, RM2,200.00 per monthBenefits: Cell phone reimbursement...

Perform front desk duties, including welcoming visitors, answering phone calls, and directing inquiries to the appropriate staff members or departments. Manage filing, records and all relevant paper work for the school Document and track all interactions and resolutions in the school's CRM system, maintaining accurate records of student and parent...

Join Us if you want to be part of OUR LEADER: Malaysia Largest Industrial Electronic Repair Company:- Award Winning Company The 11th Malaysia Power Brand | 100 Most Influential Young Entrepreneur, Golden Bull Award, Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine- Over 10 years of Strong Establishment (KL, JB, Penang, N.S, Thailand,...

1. Job Responsibility/Job Description Customer enquiry handling on leads and coordination with sales team for quotes and opportunity conversion Sales order processing from order receipt till invoicing & timely delivery Coordination with customer, sales & finance team for timely collection of payment CRM Sales Force Management & ERP system for leads, quotes,...

Responsibilities: Provide general administrative and clerical support to company's daily operations Develop and maintain office data management and filing systems Handle customer enquiries and complaints following company procedures, guidelines, and policies Maintain customers' personal data and payments details Arrange class schedule following company SOPs...

Responsibilities: Provide general administrative and clerical support to company's daily operations Develop and maintain office data management and filing systems Handle customer enquiries and complaints following company procedures, guidelines, and policies Maintain customers' personal data and payments details Arrange class schedule following company SOPs...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Keeping records of customer interactions, transactions,...

Responsibilities: Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); Attending to walkin customers and phone inquiries and complaints in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's...

Handle Customer Complaints, Provide Appropriate Solution And Alternatives Within The Time Limits, Follow Up To Ensure Resolution Basic Computer Knowledge Carry Out Clerical Duties, Including Answering Phones and Preparing Documents Time-Management Skills, Multitasking And Ability To Prioritize Tasks Assist Sales Team To Prepare Quotation, PO, Invoice, Price...

As an Customer Service Representative. In this role, you will play a vital part in supporting our team and ensuring seamless operations. Your attention to detail, strong organizational abilities, and excellent communication skills will be key assets as you assist in various administrative tasks. Collaborate with our team, liaise with external partners, and...