Customer Support Assistant

This role is required to provide customer care, order processing and proper order management in ensuring all order details are accurate, updated and communicated key stakeholders timely.Responsibilities: Assisting in all aspects of order processes, documentations and administrative supports Update shipment status and notify sales/customers of any change in...

vivo Malaysia is hiring Customer Support (Live Chat) Responsibilities: Handle customer inquiries through the official website's live chat channel. Provide accurate and timely responses to customer questions and issues. Resolve customer concerns and complaints effectively, ensuring high levels of customer satisfaction. Document and track customer interactions...

Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and administration...

Join us to be part of a dynamic team of the Malaysia's leading online pharmacy company Jom sertai kami sekarang Full time role with attractive remuneration, EPF, EIS & Socso Annual appraisal & career progression path Training provided, fresh graduates are welcomedWe are currently seeking a Customer Support Specialist who is fluent in Malay, English, and...

SUMMARY OF POSITION:You will assist to liaise with operations personnel and support the operations regularly by providing IT support and inventory management.You will plan an important role to:Assist in monitoring the outlet's operations status and provide recommendations or solutions, including operation workflow to improve and support the operations...

SUMMARY OF POSITION:You will assist to liaise with operations personnel and support the operations regularly by providing IT support and inventory management.You will plan an important role to:Assist in monitoring the outlet's operations status and provide recommendations or solutions, including operation workflow to improve and support the operations...

Responsibilities: Conduct product demonstrations or presentations to showcase features and benefits, persuading prospects to make purchasing decisions. Close sales deals and achieve sales targets set by management. Build and maintain strong relationships with existing customers, understanding their needs and preferences. Address customer concerns or...

Aufgaben: Act as a point of escalation for customer complaint, review and resolve customer complaints. Understand customer issues and concerns, identify root cause, and provide first contact resolutions in a timely and efficient manner. Monitoring customer satisfaction index levels to identify trends or problems with customer service quality. Build...

Handling all incoming call and enquiries in a professional and courteous manner. Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere, Control access by using IOI App. Manager and upkeep cleanliness and tidiness of reception area. Provide any other administrative or clerical support.Job Specification Minimum SPM /...

Overview: Provide technical assistance and support to endusers within an organization. Ensure that computer systems, hardware, software, and related technologies are functioning effectively to meet the needs of the users.Key Responsibilities: Performing remote troubleshooting through diagnostic techniques and relevant questions. Determining the best solution...

About the Role:Key Responsibilities: Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with Operations and Client Success to find the best solutions to customers' issues. Identifying common problems and escalating them to operations, along with possible suggestions for improvement, wherever possible....

To understand overall technical support ticketing process and procedure. Complete technical tasks and assignment according to ticketing system. Track ticket status and make sure no missing SLA (service level agreement) complaints. To prepare daily and detailed technical support reports to customers. Updating daily and weekly status reports when required by...

Job Descriptions: To collect every day and tabulate all inpatient questionnaire feedback form and complaint received Handling Customer complaints and feedback To supervise and check on monthly reports on Customer Feedback To handle patient's appointment report and monitor on daily patient appointment To update brochures, flyers and printed materials...

TECHNICAL SUPPORTResponsibilities: End-User Assistance: Provide firstline support to endusers, assisting with basic hardware and software issues. Hardware and Software Support: Assist in the installation, configuration, and maintenance of computer systems and peripherals. Learn to perform software installations, updates, and patches under supervision.User...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about products and services. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting...

JOB PURPOSE / OVERVIEW (For this Job) Responsible for overall day to day sales administration and coordination duties. Working closely with the sales team to provide administrative support to the teams.KEY ACCOUNTABILITIES / RESPONSIBILITIES (For this Job) Provide support for the sales and marketing team as required Respond to feedback from customers and...

Aufgaben:**Overview - Core ResponsibilityRegional CCC steering on operational excellence (service delivery, quality, process adherence and support), improvement activities and market support for all CCC services & SEAllRegional CCC business strategic planning (contractual topics, business change request, cost management, campaign management and related) and...

a) Support the academic teamb) Administrative tasks such as organising meal plans, student filing, progress reports, exam registration, stock inventory, book salesc) Provide customer service assistance to existing parentsd) Administrative work associated with the running of the schoolJob Requirementsa) International school experience preferredb) Computer...

Location : Masai, JohorRemuneration : Starting pay from RM2,800, pays up to RM3,300About your new employer:As part of the Japan's Largest Financial Group, our client offers a diversified leasing and financial services, mainly Credits and Asset Finance, to businesses in Malaysia.Your New Roles & Responsibilities: Support the credit & marketing team to process...

Overview:- IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall experience with...