Customer Support

Join us to be part of a dynamic team of the Malaysia's leading online pharmacy company Jom sertai kami sekarang Full time role with attractive remuneration, EPF, EIS & Socso Annual appraisal & career progression path Training provided, fresh graduates are welcomedWe are currently seeking a Customer Support Specialist who is fluent in Malay, English, and...

Responsibilities: Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); Attending to walkin customers and phone inquiries and complaints in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's...

Responsibilities: Conduct product demonstrations or presentations to showcase features and benefits, persuading prospects to make purchasing decisions. Close sales deals and achieve sales targets set by management. Build and maintain strong relationships with existing customers, understanding their needs and preferences. Address customer concerns or...

This role is required to provide customer care, order processing and proper order management in ensuring all order details are accurate, updated and communicated key stakeholders timely.Responsibilities: Assisting in all aspects of order processes, documentations and administrative supports Update shipment status and notify sales/customers of any change in...

Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and administration...

About the Role:Key Responsibilities: Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with Operations and Client Success to find the best solutions to customers' issues. Identifying common problems and escalating them to operations, along with possible suggestions for improvement, wherever possible....

Overview: Provide technical assistance and support to endusers within an organization. Ensure that computer systems, hardware, software, and related technologies are functioning effectively to meet the needs of the users.Key Responsibilities: Performing remote troubleshooting through diagnostic techniques and relevant questions. Determining the best solution...

Basic: RM4000 - RM5000 (Upto RM7000 if have experience in Translator & Customer Service) + AllowanceWorking Days: 5 days (Mon - Fri)Working Hours:9PM - 6AM / 10PM - 7AMJob requirements: Fluency in Mandarin or Cantonese & English Skilled at communicating, both orally and in writing in Mandarin or Cantonese & English Basic understanding of linguistics and...

To understand overall technical support ticketing process and procedure. Complete technical tasks and assignment according to ticketing system. Track ticket status and make sure no missing SLA (service level agreement) complaints. To prepare daily and detailed technical support reports to customers. Updating daily and weekly status reports when required by...

Focus on building Customer Relationship:- Exposure to different industry and practices:Family-like workplace that built on common goals:- Position available for Indoor and Outdoor ASCAs an Application Support Consultant, you will help our Customers to solve enquiry arise from our Solution in an efficient and accurate manner. You will be the company's front...

Overview:- IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall experience with...

Job scope:Sales: Coordinate on sales activities & shipment, delivery schedule, customers, bankers, shipping company, payment & production Attend to sales enquiries, Prepare and submit sales reports, monthly progress reports and etc to superior Ensure smooth interdepartment coordination in the order processing flow, Provide administrative support to the Sales...

JOB PURPOSE / OVERVIEW (For this Job) Responsible for overall day to day sales administration and coordination duties. Working closely with the sales team to provide administrative support to the teams.KEY ACCOUNTABILITIES / RESPONSIBILITIES (For this Job) Provide support for the sales and marketing team as required Respond to feedback from customers and...

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Keeping records of customer interactions, transactions,...

Requirement- Minimum Qualification: Diploma or SPM with at least 1 year Experience- Must have experience in any of the relevant fields: Access Control, CCTV System, Alarm System & Networking- Experienced with electrical wiring and electrical works as well able install cabling for any of this: Network/CCTV/Alarm/Access Control- Able to start work immediately...

Job description Responsible for handling the enquiries between internal and external. Responsible for handling the primary point of contact between direct sales and the company to ensure any issues/concerns are resolved promptly. Manage the daily operations of the store, providing advice and support to the Store Manager in all areas of the business,...

Job description Responsible for handling the enquiries between internal and external. Responsible for handling the primary point of contact between direct sales and the company to ensure any issues/concerns are resolved promptly. Manage the daily operations of the store, providing advice and support to the Store Manager in all areas of the business,...

CUSTOMER SERVICE JOB SCOPEWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working...

WORK AT BMS ORGANICS - CUSTOMER CARE Support the daytoday business operations of the retail store Greeting customers the moment they enter the store and making them feel welcome Perform cashiering function / Cashiering counter closing Be approachable and be a good listener in discovering customers' needs Recommend a product and solution in meeting customers'...

Responsibilities: Deal directly with customers or sales person either by telephone, electronically of face to face. Respond promptly to customer inquiries, handles and resolve customer complaints. Manage customer account, keep record of customer interactions and transactions. Providing sales and administrative support involving efficient handling of top and...