Technical Support

To understand overall technical support ticketing process and procedure. Complete technical tasks and assignment according to ticketing system. Track ticket status and make sure no missing SLA (service level agreement) complaints. To prepare daily and detailed technical support reports to customers. Updating daily and weekly status reports when required by...

Overview:- IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall experience with...

We are a local established company located in Puchong Selangor & involved in Trading and System Integration; offering Total Solution for Audio Visual & Lighting Systems.- TECHNICAL SUPPORTLocation: Puchong - Selangor5 Working Days A Week am to 6.00 pmEPF, SOCSO, EIS, Annual Leave.Responsibilities:To provide technical back-up service to company, assist Sales...

Requirement- Minimum Qualification: Diploma or SPM with at least 1 year Experience- Must have experience in any of the relevant fields: Access Control, CCTV System, Alarm System & Networking- Experienced with electrical wiring and electrical works as well able install cabling for any of this: Network/CCTV/Alarm/Access Control- Able to start work immediately...

Requirement:-Basic Knowledge computer skills: Able to communicate with several languages such English Malay Chinese will add advantage**Able to pick up new technical skills, work independently and meet deadlines with right sense of urgency-Good interpersonal attitude, good self-discipline and responsiblePay: RM1, RM2,800.00 per monthBenefits: Cell phone...

End-User Assistance: Provide firstline support to endusers, assisting with basic hardware and software issues. Hardware and Software Support: Assist in the installation, configuration, and maintenance of computer systems and peripherals. Learn to perform software installations, updates, and patches under supervision. User Training: Develop and update user...

We are seeking for a passionate technical specialist to join our Analytics Department at ATG Nexus Sdn Bhd.This role will be responsible for helping in designing and implementing BI solutions thatmeet the organization's needs.Position Overview: Collaborate with senior technical specialists to understand business requirements anddevelop data models using Qlik...

**Join Our Team as a Technical Support Executive!** Are you passionate about technology and ready to provide exceptional technical support to our clients? We're looking for a dedicated Technical Support Executive to join our growing team! **Responsibilities**: - Provide technical assistance and support to our clients, addressing their inquiries and...

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

We are a magnetic lock manufacturer with 30 years of experience in hardware design. Recently, we have implemented software into our product line, and we are looking for a Technical Marketing Engineer with experience in electrical engineering to help us promote and market our products.Responsibilities: Learn and understand our existing product line quickly...

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

**JOB PURPOSE / OVERVIEW** IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall...

**Overview**: - **IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall experience...

Overview: Provide technical assistance and support to endusers within an organization. Ensure that computer systems, hardware, software, and related technologies are functioning effectively to meet the needs of the users.Key Responsibilities: Performing remote troubleshooting through diagnostic techniques and relevant questions. Determining the best solution...

To maintain and ensure system security Perform IT preventative maintenanceJob Requirement Prior experience in tech support, desktop support, or a similar role. Proficiency in Windows OS environments. Good understanding of computer systems, mobile devices and other tech products. Attention to detail and good problemsolving skills. Practical knowledge of the...

FTTH Technical Documentation Assistants are responsible for creating and obtaining technical documentation internally and externally. They are responsible for the upkeep, configuration, and maintenance of workflow for computerized cabling and network infrastructure systems. They may troubleshoot; train and supervise staff; and provide technical support. They...

**TECHNICAL SUPPORT** **Responsibilities** - End-User Assistance: - Provide first-line support to end-users, assisting with basic hardware and software issues. - Hardware and Software Support: - Assist in the installation, configuration, and maintenance of computer systems and peripherals. - Learn to perform software installations, updates, and patches...

We are a local established company located in Puchong Selangor & involved in Trading and System Integration; offering Total Solution for Audio Visual & Lighting Systems. - **TECHNICAL SUPPORT** **Location: Puchong - Selangor** 5 Working Days A Week - 9.00 am to 6.00 pm EPF, SOCSO, EIS, Annual Leave. **Responsibilities**: To provide technical back-up...

**Requirement** **- Minimum Qualification: Diploma or SPM with at least 1 year Experience** **- Must have experience in any of the relevant fields: Access Control, CCTV System, Alarm System & Networking** **- Experienced with electrical wiring and electrical works as well able install cabling for any of this: Network/CCTV/Alarm/Access Control** **- Able to...

**Requirement** **- Minimum Qualification: Diploma or SPM with at least 1 year Experience** **- Must have experience in any of the relevant fields: Access Control, CCTV System, Alarm System & Networking** **- Experienced with electrical wiring and electrical works as well able install cabling for any of this: Network/CCTV/Alarm/Access Control** **- Able to...