IT Technical Support

**Join Our Team as a Technical Support Executive!** Are you passionate about technology and ready to provide exceptional technical support to our clients? We're looking for a dedicated Technical Support Executive to join our growing team! **Responsibilities**: - Provide technical assistance and support to our clients, addressing their inquiries and...

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

**JOB PURPOSE / OVERVIEW** IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall...

**Overview**: - **IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall experience...

**TECHNICAL SUPPORT** **Responsibilities** - End-User Assistance: - Provide first-line support to end-users, assisting with basic hardware and software issues. - Hardware and Software Support: - Assist in the installation, configuration, and maintenance of computer systems and peripherals. - Learn to perform software installations, updates, and patches...

We are a local established company located in Puchong Selangor & involved in Trading and System Integration; offering Total Solution for Audio Visual & Lighting Systems. - **TECHNICAL SUPPORT** **Location: Puchong - Selangor** 5 Working Days A Week - 9.00 am to 6.00 pm EPF, SOCSO, EIS, Annual Leave. **Responsibilities**: To provide technical back-up...

**Requirement** **- Minimum Qualification: Diploma or SPM with at least 1 year Experience** **- Must have experience in any of the relevant fields: Access Control, CCTV System, Alarm System & Networking** **- Experienced with electrical wiring and electrical works as well able install cabling for any of this: Network/CCTV/Alarm/Access Control** **- Able to...

**JOB PURPOSE / OVERVIEW (For this Job)** IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance...

To maintain and ensure system security - Perform IT preventative maintenance **Job Requirement** - Prior experience in tech support, desktop support, or a similar role. - Proficiency in Windows OS environments. - Good understanding of computer systems, mobile devices and other tech products. - Attention to detail and good problem-solving skills. - Practical...

**Requirement**: **-Basic Knowledge computer skills**: - Able to communicate with several languages such English Malay Chinese will add advantage** **-Able to pick up new technical skills, work independently and meet deadlines with right sense of urgency** **-Good interpersonal attitude, good self-discipline and responsible** Pay: RM1,610.00 - RM2,800.00...

To understand overall technical support ticketing process and procedure. Complete technical tasks and assignment according to ticketing system. Track ticket status and make sure no missing SLA (service level agreement) complaints. To prepare daily and detailed technical support reports to customers. Updating daily and weekly status reports when required by...

Overview:- IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall experience with...

TECHNICAL SUPPORTResponsibilities: End-User Assistance: Provide firstline support to endusers, assisting with basic hardware and software issues. Hardware and Software Support: Assist in the installation, configuration, and maintenance of computer systems and peripherals. Learn to perform software installations, updates, and patches under supervision.User...

We are a local established company located in Puchong Selangor & involved in Trading and System Integration; offering Total Solution for Audio Visual & Lighting Systems.- TECHNICAL SUPPORTLocation: Puchong - Selangor5 Working Days A Week am to 6.00 pmEPF, SOCSO, EIS, Annual Leave.Responsibilities:To provide technical back-up service to company, assist Sales...

Requirement- Minimum Qualification: Diploma or SPM with at least 1 year Experience- Must have experience in any of the relevant fields: Access Control, CCTV System, Alarm System & Networking- Experienced with electrical wiring and electrical works as well able install cabling for any of this: Network/CCTV/Alarm/Access Control- Able to start work immediately...

**REQUIREMENTS** - Knowledge of computer hardware, software and networks will be advantage. - Minimum 1-2 years working experience in IT técnical support. - Good personality, hardworking, responsible and dedicate to work. **RESPONSIBILITY** - To trouble shot, diagnosis or repair hardware/software problem. **JOB TYPE** - Full Time **Salary**: RM2,000.00 -...

Requirement:-Basic Knowledge computer skills: Able to communicate with several languages such English Malay Chinese will add advantage**Able to pick up new technical skills, work independently and meet deadlines with right sense of urgency-Good interpersonal attitude, good self-discipline and responsiblePay: RM1, RM2,800.00 per monthBenefits: Cell phone...

**Job Description Summary** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to do warranty case process, modifications, QC test products and escalate complaints across a number of communication channels. **Essential Responsibilities** - Respond promptly to customer inquiries. Acknowledge and...

End-User Assistance: - Provide first-line support to end-users, assisting with basic hardware and software issues. - Hardware and Software Support: - Assist in the installation, configuration, and maintenance of computer systems and peripherals. - Learn to perform software installations, updates, and patches under supervision. - User Training: - Develop...