Technical/maintenance Support

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

**Overview**: - **IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall experience...

**JOB PURPOSE / OVERVIEW** IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall...

**TECHNICAL SUPPORT** **Responsibilities** - End-User Assistance: - Provide first-line support to end-users, assisting with basic hardware and software issues. - Hardware and Software Support: - Assist in the installation, configuration, and maintenance of computer systems and peripherals. - Learn to perform software installations, updates, and patches...

**JOB PURPOSE / OVERVIEW (For this Job)** IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance...

To maintain and ensure system security - Perform IT preventative maintenance **Job Requirement** - Prior experience in tech support, desktop support, or a similar role. - Proficiency in Windows OS environments. - Good understanding of computer systems, mobile devices and other tech products. - Attention to detail and good problem-solving skills. - Practical...

**Requirement** **- Minimum Qualification: Diploma or SPM with at least 1 year Experience** **- Must have experience in any of the relevant fields: Access Control, CCTV System, Alarm System & Networking** **- Experienced with electrical wiring and electrical works as well able install cabling for any of this: Network/CCTV/Alarm/Access Control** **- Able to...

**Join Our Team as a Technical Support Executive!** Are you passionate about technology and ready to provide exceptional technical support to our clients? We're looking for a dedicated Technical Support Executive to join our growing team! **Responsibilities**: - Provide technical assistance and support to our clients, addressing their inquiries and...

We are a local established company located in Puchong Selangor & involved in Trading and System Integration; offering Total Solution for Audio Visual & Lighting Systems. - **TECHNICAL SUPPORT** **Location: Puchong - Selangor** 5 Working Days A Week - 9.00 am to 6.00 pm EPF, SOCSO, EIS, Annual Leave. **Responsibilities**: To provide technical back-up...

Daily client’s shop maintenance support - Electrical & Normal hand’s works - Attending complaint on technical matters - Prepare Quotation/PO/maintenance report & submission - Arranging and schedule maintenance work when necessary. - Liaise with Clients, Sub-Contractors, Suppliers to ensure information; costs, profitability and value meet the requirements...

**Requirement**: **-Basic Knowledge computer skills**: - Able to communicate with several languages such English Malay Chinese will add advantage** **-Able to pick up new technical skills, work independently and meet deadlines with right sense of urgency** **-Good interpersonal attitude, good self-discipline and responsible** Pay: RM1,610.00 - RM2,800.00...

End-User Assistance: - Provide first-line support to end-users, assisting with basic hardware and software issues. - Hardware and Software Support: - Assist in the installation, configuration, and maintenance of computer systems and peripherals. - Learn to perform software installations, updates, and patches under supervision. - User Training: - Develop...

Oversee all facilities of assigned properties and lead of group of building services to maintain and ensure smooth operations - Provide the technical support, preventive maintenance and breakdown repair for the school, general architectural work/handyman, school equipment, plumbing, ACMV and electrical. - To ensure all maintenance cost spent efficiently. -...

Basic Functions To possess the necessary professional background to independently handle operation, breakdowns, general service, and routine maintenance. - Responsibilities Carrying out minor repairs and arranging major repairs. - Dealing with emergencies and other technical problems. - Driving company vehicle fetches Cleaner to/from House Unit or other. -...

Job Responsibilities: What you'll be doing * Handling incoming customer enquiries and requests related to product warranties * Processing warranty claims and returns in a timely and efficient manner * Maintaining accurate records and documentation of all warranty-related activities * Prepare and submit warranty reports as needed. * Collaborating with the...

**REQUIREMENTS** - Knowledge of computer hardware, software and networks will be advantage. - Minimum 1-2 years working experience in IT técnical support. - Good personality, hardworking, responsible and dedicate to work. **RESPONSIBILITY** - To trouble shot, diagnosis or repair hardware/software problem. **JOB TYPE** - Full Time **Salary**: RM2,000.00 -...

FTTH Technical Documentation Assistants are responsible for creating and obtaining technical documentation internally and externally. They are responsible for the upkeep, configuration, and maintenance of workflow for computerized cabling and network infrastructure systems. They may troubleshoot; train and supervise staff; and provide technical support. They...

Troubleshoot diagnose and maintain all electrical/gas operated equipment and machine. - Provide support to mechanical work in production and also repair office equipment and building. - Carry out the maintenance works as scheduled and complete the works on time and quality and meeting the established maintenance standards. - Installation and commissioning...

**Job Description Summary** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to do warranty case process, modifications, QC test products and escalate complaints across a number of communication channels. **Essential Responsibilities** - Respond promptly to customer inquiries. Acknowledge and...