Technical & Warranty Support Admin

1 month ago


Puchong, Malaysia Power Logic (M) Sdn Bhd Full time

Job Responsibilities:
What you'll be doing
* Handling incoming customer enquiries and requests related to product warranties
* Processing warranty claims and returns in a timely and efficient manner
* Maintaining accurate records and documentation of all warranty-related activities
* Prepare and submit warranty reports as needed.
* Collaborating with the technical & warehouse delivery team to facilitate warranty repairs and replacements within stipulated time frame.
* Providing excellent customer service and ensuring customer satisfaction
* Assisting with other administrative & operation tasks as required
What we're looking for
* Strong administrative and organizational skills with attention to detail
* Excellent customer service and communication abilities
* Experience in a similar warranty or customer support role, preferably in the retail or technology sectors
* Good understanding of warranty policies and procedures
* Proficient in using relevant software and computer systems
* Ability to work effectively in a team and under pressure


  • IT Technical Support

    6 months ago


    Puchong, Malaysia Rising Net Sdn Bhd Full time

    **Join Our Team as a Technical Support Executive!** Are you passionate about technology and ready to provide exceptional technical support to our clients? We're looking for a dedicated Technical Support Executive to join our growing team! **Responsibilities**: - Provide technical assistance and support to our clients, addressing their inquiries and...

  • Admin Support

    6 months ago


    Puchong, Malaysia PROLINK CONCEPT NETWORK SDN BHD Full time

    We are looking for **:ADMIN SUPPORT** - Company **:PROLINK CONCEPT NETWORK SDN BHD**: - Industry **:Internet Service Provider**: - Location : Puchong (Near IOI Boulevard) - Working hours : 9.00am - 6.30 pm - Working days : Monday - Friday **Job scope (Admin Support)**: - Support daily administrative work - Submitting sales, data entry, stock recording...


  • Puchong New Village, Malaysia Upright Talent Full time

    Upright TalentWe are seeking a highly skilled Senior Technical Specialist to join our team.About the RoleThis is an exciting opportunity for a Technical Engineer to take their skills to the next level. As a Senior Technical Specialist, you will play a crucial role in assisting the sales team with pre-sales inquiries, providing professional technical support...

  • Technical Support

    6 months ago


    Puchong, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

  • Technical Support

    6 months ago


    Puchong, Malaysia BTC Recruitment Malaysia Full time

    To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

  • Technical Support

    6 months ago


    Puchong, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    **JOB PURPOSE / OVERVIEW** IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall...

  • Technical Support

    6 months ago


    Puchong, Malaysia Smartrend Recruitment & Consultancy Full time

    **Overview**: - **IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall experience...

  • Technical Support

    6 months ago


    Puchong, Malaysia PRO OFFICE TECHNOLOGY SDN BHD Full time

    **TECHNICAL SUPPORT** **Responsibilities** - End-User Assistance: - Provide first-line support to end-users, assisting with basic hardware and software issues. - Hardware and Software Support: - Assist in the installation, configuration, and maintenance of computer systems and peripherals. - Learn to perform software installations, updates, and patches...

  • Technical Support

    6 months ago


    Puchong, Malaysia A AVENUE SDN BHD Full time

    We are a local established company located in Puchong Selangor & involved in Trading and System Integration; offering Total Solution for Audio Visual & Lighting Systems. - **TECHNICAL SUPPORT** **Location: Puchong - Selangor** 5 Working Days A Week - 9.00 am to 6.00 pm EPF, SOCSO, EIS, Annual Leave. **Responsibilities**: To provide technical back-up...

  • IT Technical Support

    6 months ago


    Puchong, Malaysia DGS Solution Sdn Bhd Full time

    **Requirement** **- Minimum Qualification: Diploma or SPM with at least 1 year Experience** **- Must have experience in any of the relevant fields: Access Control, CCTV System, Alarm System & Networking** **- Experienced with electrical wiring and electrical works as well able install cabling for any of this: Network/CCTV/Alarm/Access Control** **- Able to...

  • IT Support

    6 months ago


    Puchong, Malaysia ProppyApp Sdn Bhd Full time

    To maintain and ensure system security - Perform IT preventative maintenance **Job Requirement** - Prior experience in tech support, desktop support, or a similar role. - Proficiency in Windows OS environments. - Good understanding of computer systems, mobile devices and other tech products. - Attention to detail and good problem-solving skills. - Practical...


  • Puchong, Malaysia Smartrend Recruitment & Consultancy Full time

    **JOB PURPOSE / OVERVIEW (For this Job)** IT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance...


  • Puchong New Village, Malaysia Upright Talent Full time

    Your Roles and Responsibilities.Support the sales team in handling pre-sales inquiries and provide professional technical assistance to customers.Conduct product testings to enhance product understanding and deliver training to internal staff and customers.Provide after-sales support services, including troubleshooting and warranty claims.What We Offer.A...

  • Technical Engineer

    2 weeks ago


    Puchong, Malaysia Viskou Technology Sdn Bhd Full time

    Responsibility: 1.Assist the sales team on any pre-sales inquiries 协助销售团队进行任何售前咨询 2.Provide professional technical support to our customers 为客户提供专业的技术支持 3.Perform product testings to better understand our products 进行产品测试以更好地了解我们的产品 4.Provide trainings to both our internal...


  • Puchong, Malaysia MyPoint Marketing Full time

    **Requirement**: **-Basic Knowledge computer skills**: - Able to communicate with several languages such English Malay Chinese will add advantage** **-Able to pick up new technical skills, work independently and meet deadlines with right sense of urgency** **-Good interpersonal attitude, good self-discipline and responsible** Pay: RM1,610.00 - RM2,800.00...


  • Puchong New Village, Malaysia Upright Talent Full time

    Key Responsibilities:Collaborate with the sales team to address pre-sales inquiries and provide expert technical guidance to customers.Deliver high-quality technical support to customers, ensuring their needs are met and issues are resolved efficiently.Conduct thorough product testing to gain a deeper understanding of our offerings and identify areas for...


  • Puchong New Village, Malaysia Upright Talent Full time

    Upright Talent is looking for a skilled and motivated Techincal Specialist to join our team. About the Role:This position is responsible for providing technical support to our customers, assisting the sales team with pre-sales inquiries, and performing product testing.The ideal candidate will have a degree in Mechanical Engineering or Electrical Engineering,...


  • Puchong, Malaysia ProppyApp Sdn Bhd Full time

    Are you a master multitasker with a passion for people and organisation? Do you thrive in dynamic environments where no two days are the same? We're on the hunt for an energetic and detail-oriented, someone with a sense of trustworthiness, maturity, and a commitment to maintaining a positive and cohesive workplace atmosphere to join our team as an HR & Admin...


  • Puchong, Malaysia ProppyApp Sdn Bhd Full time

    Are you a master multitasker with a passion for people and organisation? Do you thrive in dynamic environments where no two days are the same? We're on the hunt for an energetic and detail-oriented, someone with a sense of trustworthiness, maturity, and a commitment to maintaining a positive and cohesive workplace atmosphere to join our team as an HR & Admin...

  • Technical Specialist

    4 weeks ago


    Puchong New Village, Malaysia Upright Talent Full time

    Job DescriptionYour Roles and Responsibilities.Collaborate with the sales team to address pre-sales inquiries effectively.Provide expert technical support to our customers, ensuring timely resolutions to their concerns.Conduct thorough product testing to enhance our understanding of the products we offer.Develop and deliver training sessions for both...