Technical Solutions Specialist
2 months ago
Key Responsibilities:
- Collaborate with the sales team to address pre-sales inquiries and provide expert technical guidance to customers.
- Deliver high-quality technical support to customers, ensuring their needs are met and issues are resolved efficiently.
- Conduct thorough product testing to gain a deeper understanding of our offerings and identify areas for improvement.
- Develop and deliver training programs for both internal staff and customers, enhancing their knowledge and skills.
- Provide exceptional after-sales support, including troubleshooting and warranty claim resolution.
What We Offer:
- A competitive remuneration package up to RM 4.5k.
- A comprehensive benefits package.
- A healthy work-life balance with 5 working days.
We're Seeking:
- A degree in Mechanical Engineering or Electrical Engineering.
- Fresh graduates are encouraged to apply.
- Strong self-learning skills and a willingness to learn.
- Proficiency in English (basis) and Mandarin (compulsory).
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