Solution Architect and Project Manager
3 days ago
The Solution Architect and Project Manager role focuses on customizing a well-designed B2B and B2C CRM platform to meet specific customer requirements.
This role involves collaborating with clients to understand their business needs, utilizing the CRM platform’s functionalities, and overseeing the project lifecycle to ensure timely delivery and successful implementation.
The role also requires regular communication with the CRM development team in China to resolve any technical issues and ensure alignment. A strong combination of technical expertise, project management skills, and cross-cultural communication is essential.
Duties and responsibilities
1. Solution Design & Architecture:
- Analyze customer needs and design tailored solutions using the CRM platform’s B2B and B2C functionalities.
- Provide technical consultation and validate solutions through PoCs and feasibility assessments.
2. Project Management:
- Define project scope, create detailed plans, allocate resources, and manage timelines and budgets.
- Oversee project execution, tracking progress, managing risks, and ensuring timely delivery.
3. Client Engagement:
- Serve as the primary technical contact, gathering requirements, presenting solutions, and maintaining communication.
- Provide post-implementation support to ensure customer satisfaction.
4. Collaboration with Technical Team:
- Work closely with the technical team to ensure smooth implementation and customization of solutions.
- Collaborate with cross-functional teams (development, QA, sales) to meet customer requirements.
5. Customization & Implementation:
- Lead the customization and integration of CRM solutions to meet specific client needs.
6. Training & Documentation:
- Deliver customer training and create technical documentation for smooth handover and support.
Qualifications and requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Project management certification (e.g., PMP, PRINCE2) is a plus.
- Experience working with CRM systems, particularly B2B and B2C platforms, is preferred.
- Proven ability to manage projects from initiation to completion, ensuring timely and within-budget delivery.
- Ability to communicate effectively with the CRM development team in China on technical matters.
Skills, Experience & Knowledge
1. Technical Skills:
- Proficiency in designing and implementing scalable solutions using CRM platforms.
- Strong understanding of system integrations, APIs, web services, and databases.- Familiarity with cloud services and infrastructure.
2. Project Management:
- Knowledge of project management methodologies (Agile).- Experience using project management tools for planning and tracking progress.
3. Experience:
- Prior experience as a Solution Architect or in a similar technical role.
- Experience working in cross-functional teams and collaborating closely with technical staff.
4. Communication & Leadership:
- Excellent communication and presentation skills for engaging with both technical and nontechnical stakeholders.
- Strong leadership and collaboration skills, with experience working closely with technical teams and customers.
5. Problem-Solving & Adaptability:
- Strong problem-solving skills with the ability to adapt solutions to meet evolving customer needs.
- Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
-
Pre-sales Consultant/solutions Architect
5 months ago
Puchong, Malaysia G-AsiaPacific Full timeWe are currently hiring a Presales Consultant - Solutions Architect to provide pre-sales support to the team. Join us if you are interested in working closely with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that address customer needs! **Responsibilities**: - Developing solutions and...
-
Project Sales Manager
5 months ago
Puchong, Malaysia RZB Lighting Asia & Pacific Sdn Bhd Full time**Job description**: - Creating specification driven sales. - Developing and executing sales and communication strategies in conjunction with specific sales channel. - Working closely with **End User, Developer, Architect, M&E consultant**, Lighting Planners, ID Designers, Distributors, and Specifiers. - Following up on project and coordinate with...
-
Project Manager
5 months ago
Puchong, Malaysia Happy Fish Swim School Sdn Bhd Full timeAs the Project Manager, you will manage aspects of our swim school branch building project, from planning to construction and commissioning. You will collaborate with internal teams, external contractors, and designers to ensure the successful execution of the project within established timelines, budget, and quality standards. - This role requires strong...
-
Project Qs
5 months ago
Puchong, Malaysia Grandwork Interior Sdn Bhd Full timeReceive all tender notice/invitation to quote and all enquiries related to cost/quotations - Inform accounts department to issue cheque for tender deposit - Inform accounts department if tender fails. Accounts department will follow up with the Architect/Client on the return of the tender deposit cheque - Inform administrative executive to arrange dispatch...
-
Project Coordianator Sales Coordinator
5 months ago
Puchong, Malaysia PiqoTech Software And Solutions Sdn Bhd Full timeCompany Name : PiqoTech Software And Solutions Sdn Bhd Position : Project Coordinator Job Description: - Preparing necessary presentation materials for meetings - Working closely with our Project Management team to achieve project goals and objectives. - Evaluate potential problems and technical hitches and develop solutions - Communicate all changes and...
-
Project Manager
1 month ago
Puchong, Malaysia Solution Engineering Sdn Bhd Full timeWe design and develop SOLTEQ® teaching equipment for engineering education in the field of chemical, mechanical, electrical and control engineering since 1988. Many public and private universities, university colleges, polytechnics, skills training centres, advanced technical institutions and colleges has benefitted from having SOLTEQ equipment in their...
-
Internship - Architect
5 months ago
Puchong, Malaysia IPM PROFESSIONAL SERVICES SDN BHD Full time**RESPONSIBILITIES AND AUTHORITIES**: 1) Assist architects to design and prepare architecture design drawings 2) Attend consultant meeting, site meeting, and site inspection 3) Liaise with government agency for submission approval 4) Adhere to the best practices, standards and procedures of the company 5) Any ad-hoc tasks that may be needed or assigned...
-
Internship - Architect
5 months ago
Puchong, Malaysia IPM PROFESSIONAL SERVICES SDN BHD Full time**RESPONSIBILITIES AND AUTHORITIES**: 1) Assist architects to design and prepare architecture design drawings 2) Attend consultant meeting, site meeting, and site inspection 3) Liaise with government agency for submission approval 4) Adhere to the best practices, standards and procedures of the company 5) Any ad-hoc tasks that may be needed or assigned...
-
Project Coordinator
5 months ago
Puchong, Malaysia Caymex Industrial Solution Full time**Key Responsibilities**: 1. Assist the Project Leader in managing change control processes, ensuring all changes are documented, approved, and implemented effectively. 2. Regularly update and maintain project Gantt Chart, Cost PVA, Resource PVA, Safety issue, ensuring all activities, deadlines, and milestones are up-to-date. 3. Contribute to updating...
-
Project Quantity Surveyor
5 months ago
Puchong, Malaysia Grandwork Interior Sdn Bhd Full timeReceive all tender notice/invitation to quote and all enquiries related to cost/quotations - Inform accounts department to issue cheque for tender deposit - Inform accounts department if tender fails. Accounts department will follow up with the Architect/Client on the return of the tender deposit cheque - Inform administrative executive to arrange dispatch...
-
Project Supervisor
5 months ago
Puchong, Malaysia Happy Fish Swim School Sdn Bhd Full timeAs the Project Supervisor, you will manage all aspects of our swim school branch building project, from initial planning and design to construction and commissioning. You will collaborate with internal teams, external contractors, and designers to ensure the successful execution of the project within established timelines, budget, and quality standards. -...
-
Project Manager
5 months ago
Puchong, Malaysia MyeongDong Toppoki Full timeRole in overseeing and coordinating various projects related to the development, launch, and improvement of products or processes within the industry. Responsibilities and tasks associated with this role: - **Project Planning**: - Develop detailed project plans outlining tasks, timelines, resource requirements, and milestones. - Collaborate with...
-
Web Project Manager
5 months ago
Puchong, Malaysia Orangesoft Full timeAs a web project manager, you will play a key role in coordinating cross-functional teams, ensuring project milestones are achieved, and maintaining exceptional client satisfaction. If you have a passion for web technologies, excellent organizational skills, and a proven track record in project management, this is an exciting opportunity to take your career...
-
Project Management Officer/associate
5 months ago
Puchong, Malaysia G-AsiaPacific Full timeWe are currently looking for an entry-level Project Management Officer/Associate to join our team! **Responsibilities**: **Project Management** - Assist in the planning, execution, and closing of projects. - Support the development of project plans, including scope, timelines, budgets, and resource allocation. - Coordinate with cross-functional teams to...
-
Retail Project Manager
5 months ago
Puchong, Malaysia MyeongDong Toppoki Full timeRole in overseeing and coordinating various projects related to the development, launch, and improvement of products or processes within the industry. Responsibilities and tasks associated with this role: - **Project Planning**: - Develop detailed project plans outlining tasks, timelines, resource requirements, and milestones. - Collaborate with...
-
IT Sales
5 months ago
Puchong, Malaysia IT Consulting Company Full time**Duties**: - Responsible to manage, lead and drive discussions with potential partners and clients. - Providing sales and marketing support to partners and clients. - Required to independently generate proposals and quotations according to company’s standards with minimum supervision. To achieve that you are required to have a deep understanding of...
-
Web Project Coordination
7 months ago
Puchong, Malaysia Orangesoft Full timeOpportunities to work with prestigious organisations and agencies like IOI, Nilai University, Ajinomoto etc. - Assist project managers in creating project plans, timelines, and milestones. - Collaborate with cross-functional teams, including designers and developers to ensure seamless project execution. - Monitor project progress and identify potential...
-
Web Project Coordination
7 months ago
Puchong, Malaysia Orangesoft Full timeOpportunities to work with prestigious organisations and agencies such as Cagamas, IOI Properties, Nilai University, Ajinomoto, Kewpie etc. - Assist project managers in creating project plans, timelines, and milestones. - Collaborate with cross-functional teams, including designers and developers to ensure seamless project execution. - Monitor project...
-
Infrastructure Project Manager
5 months ago
Puchong, Malaysia AXA Full timeMain purpose of the Role AXA Group Operations (AXA GO) is the IT arm of AXA group. AXA GO provides infrastructure services to AXA business entities across the globe. AXA GO Asia predominantly providing infrastructure services to both on-premises and cloud solutions, Managing regional and local data centers, Cloud computing, Application monitoring &...
-
Manager - Service Modernization Solutions
5 months ago
Puchong, Malaysia Carrier Full time**Country**: Malaysia **Location**: **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we...