IT Help Desk Support

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Work to resolve Internal...

**TECHNICAL SUPPORT** **Responsibilities** - End-User Assistance: - Provide first-line support to end-users, assisting with basic hardware and software issues. - Hardware and Software Support: - Assist in the installation, configuration, and maintenance of computer systems and peripherals. - Learn to perform software installations, updates, and patches...

**Focus on building Customer Relationship**: - **Exposure to different industry and practices**: - **Family-like workplace that built on common goals**: - **Position available for Indoor and Outdoor ASC** As an **Application Support Consultant**, you will help our Customers to solve enquiry arise from our Solution in an efficient and accurate manner. You...

**Job Highlights**: - We will make yourself to be the best remunerated employee. - We aim to make our employee to be financially freedom by the age of 40. - We will support and train you to become management level. - To handle front desk reception and attend to all visitors’ enquiries - Prepare invoice and delivery orders, sales order, cash bill, etc. -...

Handle customer complaint, provide appropriate solutions and alternative within the time limits; follow up to ensure resolution. - Manages large amount of incoming phone calls. - Resolve customers issues with company products - Answer other customer question and offer them access to helpful resources - Direct question to the right department when needed. -...

Handle customer complaint, provide appropriate solutions and alternative within the time limits; follow up to ensure resolution. - Manages large amount of incoming phone calls. - Resolve customers issues with company products - Answer other customer question and offer them access to helpful resources - Direct question to the right department when needed. -...

**About the Role**: **Key Responsibilities**: - Immediately escalating serious complaints or issues that you are not equipped to deal with. - Liaising with Operations and Client Success to find the best solutions to customers’ issues. - Identifying common problems and escalating them to operations, along with possible suggestions for improvement, wherever...

As the Front Desk Team Leader, you will be responsible for performing the following tasks to the highest standards: - Maintain high customer service focus by approaching your job with the customers always in mind. - Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and...

**Duties**: - Responsible to manage, lead and drive discussions with potential partners and clients. - Providing sales and marketing support to partners and clients. - Required to independently generate proposals and quotations according to company’s standards with minimum supervision. To achieve that you are required to have a deep understanding of...

**Job description** **About the Role**: **Key Responsibilities**: - Immediately escalating serious complaints or issues that you are not equipped to deal with. - Liaising with Operations and Client Success to find the best solutions to customers’ issues. - Identifying common problems and escalating them to operations, along with possible suggestions for...

**The Company**: Thriving Talents is a learning solutions company that is vibrant and inclusive, and is known for the great care we take with clients and employees alike. We aim to be the Leading Talent Expert that best understands and refines the potential of people globally. **The Position**: - This position has a flexible working arrangement, allowing...

**Location: Bandar Kinrara, Puchong** **Job Highlights** - Good work life balance - Helpful & supportive superior and team members - Stable company, hence your job is secured! - Handle accounting related duties, namely; - Perform day-to-day financial transactions, including verifying, classifying, and recording accounts payable data - Process outgoing...

**Responsibilities**: - Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets). - Train, supervise and support office staff, including receptionists, security guards and call center agents. - Schedule shifts. - Ensure timely and accurate customer service. - Handle complaints and specific customers...

**Responsibilities** - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Manage large amounts of incoming phone calls - Resolve customer issues with company products - Answer other customer questions and offer them access to helpful resources - Direct questions to the right...

**Basic Function/Responsibilities**: - Handle Tier 1 help desk escalations through tickets or phone - Follow up on outstanding requests and ensure timely resolution - Remote to user Computer to resolve the issue - Monitor and respond quickly and effectively to requests received through the IT helpdesk **Required Experience**: - Windows 7, Outlook 2010/...

**Responsibilities** - speak to customers, either face to face or over the phone. - carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings. - prepare proposal and quotation for customer - meet sales targets and profit margin set by managers and contribute to team targets. - identify and...

Welcome guests upon arrival, administer check-ins and check-outs, provide front desk services to guests, assigning rooms and taking care of administrative duties. Vision To be recognised as a premier Malaysian Hospitality Group that delivers unique crafted experience that exceeds guest' expectation, which ultimately helps the Group generates reasonable...

**Job Number** 23155921 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Puchong, 1201 Tower 3 Puchong Financial Corporate Centre, Puchong, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

**Job Description Summary** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to do warranty case process, modifications, QC test products and escalate complaints across a number of communication channels. **Essential Responsibilities** - Respond promptly to customer inquiries. Acknowledge and...

Manage chat responses to online customer enquiries from associated campaigns - Process online orders and oversee completion of delivery - Monitor and update online stocks for replenishment and availability - Address online customer feedback and requests - Maximize customer satisfaction, response time, followers, and seller’s rating - Be familiar with...