Sales Coordinator
7 months ago
**Responsibilities**:
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets).
- Train, supervise and support office staff, including receptionists, security guards and call center agents.
- Schedule shifts.
- Ensure timely and accurate customer service.
- Handle complaints and specific customers requests.
- Troubleshoot emergencies.
- Monitor stock and order office supplies.
- Ensure proper mail distribution.
- Prepare and monitor office budget.
- Keep updated records of office expenses and costs.
- Ensure company's policies and security requirements are met.
**Requirements**:
- Proven work experience as a Front desk manager or Reception manager.
- In-depth experience with office machines (e.g. fax machines and printers).
- Thorough knowledge of customer service, office management and basic bookkeeping procedures.
- Proficiency in English (oral and written).
- Solid knowledge of MS Office, particularly Excel and Word.
- Excellent communication and people skills.
- Strong organizational and multitasking abilities.
- Problem-solving skills.
- Possess at least a Bachelor's Degree in Business Administration, Human Resources or relevant field.
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