Customer Service Coordinator

Telemarketing: - Conduct outbound calls to potential clients to promote security guard services. - Identify customer needs, answer inquiries, and provide detailed information about services. - Schedule appointments and follow up on leads to convert prospects into clients. - Maintain a database of potential and existing clients, tracking interactions and...

**1. Job Responsibility/Job Description** - Customer enquiry handling on leads and coordination with sales team for quotes and opportunity conversion - Sales order processing from order receipt till invoicing & timely delivery - Coordination with customer, sales & finance team for timely collection of payment - CRM Sales Force Management & ERP system for...

**Salary**: RM3000-4000 - **Customer Enquiry Handling**: Managing leads and coordinating with the Sales team for quotes and opportunity conversion. - **Order Processing**: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable. - **Cross-Functional Coordination**: Collaborating with Supply Chain,...

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting...

**Brief Description** - To liaise with stakeholders within the company as well as external parties such as courier & transporters to address any inquiries & complaints on storage, fulfilment & last mile delivery related activities. **Key Accountabilities/Duties** - To handle all incoming calls from clients/customers/ inquiries and transfer calls to internal...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Customer Enquiry Handling**: Managing leads and coordinating with the Sales team for quotes and opportunity conversion. - **Order Processing**: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable. - **Cross-Functional Coordination**: Collaborating with Supply Chain, Fabrication, Production, and...

**Responsibilities**: - Handle various complaints and emergencies in a timely manner. - Responsible for combing, optimizing and improving the front-end and back-end processes of the company’s customer service department. - Responsible for handling customer complaints, keeping work records, understanding the authenticity of the incident, coordinating...

**Company**: Global Manufacturing Organisation **Location**: Puchong **Working arrangement**: Hybrid (3 days work from home, 2 days work in office) **Key responsibilities**: - Handle customer inquiries, feedback, including checking available stock, pricing, technical expertise - Receive and process customer orders, managing them until completion - Track...

Able to maintain a positive, empathetic, and professional attitude towards course participants at all times. - Responding promptly to participants’ inquiries. - Communicating with participants through various channels. - Acknowledging and resolving participant complaints. - Understanding our products and services inside and out so that you can answer...

Coordinate with Sales department on Purchasing, warehousing management, and some general affairs. Business assistant,assisting business to connect with customers **Sales Support**: Assisting the sales team with tasks such as preparing sales presentations, proposals, and contracts. - Order Processing: Handling order inquiries, tracking sales orders, and...

The Logistics Customer Service Representative will oversee all aspects relating to the international transportation of goods and the maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and core...

**CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

Attend to customer requests and inquiries via the phone and online messaging platform (WATI). - Slot students into classes and answer customers' questions pertaining to the enrolment - Explain various school policies and things to note for sign-up - Take the initiative to look for possible slots of class and raise to coaches to create potential classes based...

**Job Overview**: Join our dynamic team at Neutone Graphic Sdn Bhd as a Sales Coordinator! We are located in the vibrant city of Puchong, Selangor. If you have a passion for sales, excellent communication skills, and a drive for success, this is the perfect opportunity for you. **Responsibilities**: - 1. Coordinating sales activities and ensuring all sales...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

The Logistics Customer Service Representative will oversee all aspects relating to the international transportation of goods and the maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and core...

Handle Customer Service & any other inquiries, provide any help to the clients. - Record and report on any feedback by the customers. - Monitor & assist in the daily operations of the organization, including scheduling, logistics, and administrative tasks. - Managing all events and special projects to ensure high overall delivery & timeliness. -...

As an Customer Service Representative. In this role, you will play a vital part in supporting our team and ensuring seamless operations. Your attention to detail, strong organizational abilities, and excellent communication skills will be key assets as you assist in various administrative tasks. Collaborate with our team, liaise with external partners, and...

Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about products and services. - Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem,...