Customer Service Assistant
6 months ago
Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about products and services.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem.
- Blast promotion messages to existing and new customers.
- Assist and perform some marketing task when necessary.
Working Hours:
Monday to Friday : 9am to 5.30pm &
Alternate Saturday 9am to 5.30pm
**Salary**: RM2,200.00 - RM3,000.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
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