Customer Service Admin

6 months ago


Puchong, Malaysia Ecorys Sdn Bhd Full time

**Responsibilities**:

- Respond promptly to inquiries received via social media platforms such as Facebook, Instagram, and WhatsApp.
- Provide courteous and helpful assistance to customers seeking information, support, or resolution to their queries.
- Manage customer interactions professionally, ensuring a positive experience and brand representation.
- Assist with administrative tasks as needed, including data entry, filing, and document management.

**Requirements**:

- Excellent communication skills, both written and verbal.
- Proficiency in using social media platforms and messaging apps.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Attention to detail and accuracy in administrative work.
- Prior experience in customer service or administrative roles preferred.
- Proficiency in Mandarin is a plus.

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Application Question(s):

- What is your expected salary?
- When is your availability to start work?


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