Executive, Customer Service

Main Job Description: - Resolve customer’s enquiries and complaints - Handling inbound call and walk in customers - Perform other duties pertaining to the job requirements - Executes the daily operations of the customer service, distribution, order processing & transportation - Develops and maintain logistic database Other Requirements: - Required...

**1. Job Responsibility/Job Description** - Customer enquiry handling on leads and coordination with sales team for quotes and opportunity conversion - Sales order processing from order receipt till invoicing & timely delivery - Coordination with customer, sales & finance team for timely collection of payment - CRM Sales Force Management & ERP system for...

**JOB DESCRIPTION** - To assign Breakdown jobs to respective Team Leaders & service technicians - To ensure no pending jobs to satisfy Service Level less than 48-hours - To work on agreed productivity and quality standards to achieve customers’ satisfaction - To responsible in overall service channels making sure of the service quality and performance is...

**Salary**: RM3000-4000 - **Customer Enquiry Handling**: Managing leads and coordinating with the Sales team for quotes and opportunity conversion. - **Order Processing**: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable. - **Cross-Functional Coordination**: Collaborating with Supply Chain,...

**Responsibilities**: - Deal directly with customers or sales person either by telephone, electronically of face to face. - Respond promptly to customer inquiries, handles and resolve customer complaints. - Manage customer account, keep record of customer interactions and transactions. - Providing sales and administrative support involving efficient...

Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services. - Provide accurate and understandable information to all customers and support partners. - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level. - Ensure all follow ups are...

Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services. - Provide accurate and understandable information to all customers and support partners. - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level. - Ensure all follow ups are...

Perform front desk duties, including welcoming visitors, answering phone calls, and directing inquiries to the appropriate staff members or departments. - Manage filing, records and all relevant paper work for the school - Document and track all interactions and resolutions in the school's CRM system, maintaining accurate records of student and parent...

Many customer service officers work traditional office hours, but there are a select few who work for employers that provide around-the-clock customer support. In these cases, employees may work second or third shifts. This is an entry-level position that doesn’t typically require any formal education but ADVANTAGES for those who has any tertiary...

Recruitment & Arrange interview - Prepare documentation - After sales service monitoring & follow up customer - Keep records of company sales - Prepare daily sales report **Job Types**: Full-time, Permanent, Fresh graduate **Salary**: From RM4,000.00 per month **Benefits**: - Opportunities for promotion Schedule: - Fixed shift Expected Start Date:...

Handle Customer Complaints, Provide Appropriate Solution And Alternatives Within The Time Limits, Follow Up To Ensure Resolution - Basic Computer Knowledge - Carry Out Clerical Duties, Including Answering Phones and Preparing Documents - Time-Management Skills, Multitasking And Ability To Prioritize Tasks - Assist Sales Team To Prepare Quotation, PO,...

**Customer Enquiry Handling**: Managing leads and coordinating with the Sales team for quotes and opportunity conversion. - **Order Processing**: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable. - **Cross-Functional Coordination**: Collaborating with Supply Chain, Fabrication, Production, and...

**CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

**Job Highlights**: - On the job training - Career progression opportunities - Medical and Dental coverage - Incentive Package **Responsibilities of the role**: - Operations_ To ensure the smooth and effective operations of the center including the following: a. Facilitate student enrolment process; b. Schedule class timetable for optimal use of...

**Job Highlights**: - On the job training - Career progression opportunities - Medical and Dental coverage - Incentive Package **Responsibilities of the role**: - Operations_ To ensure the smooth and effective operations of the center including the following: a. Facilitate student enrolment process; b. Schedule class timetable for optimal use of...

**Job Highlights**: - On the job training - Career progression opportunities - Medical and Dental coverage - Incentive Package **Responsibilities of the role**: - Operations_ To ensure the smooth and effective operations of the center including the following: a. Facilitate student enrolment process; b. Schedule class timetable for optimal use of...

Aesthetic Skin Group's mission goes beyond business; it is a mission with a purpose. The company's philanthropic endeavors, exemplified by its involvement in the "Peace of Mind" program, underscore its dedication to making a positive impact in the world and raising awareness about mental health. The remarkable success of Aesthetic Skin Group can be...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

**Responsibilities** - Assist in handling export & import documentation - Handling documentation with proper procedures of import and export - Attend customer & overseas agent inquiries timely & accordingly - Understand customer requirements, resolve issues, and provide appropriate solutions to customer satisfaction - Monitor shipment status and proactively...

**Responsibilities**: - Provide general administrative and clerical support to company's daily operations - Develop and maintain office data management and filing systems - Handle customer enquiries and complaints following company procedures, guidelines, and policies - Maintain customers’ personal data and payments details - Arrange class schedule...