![I Can Read Puchong](https://media.trabajo.org/img/noimg.jpg)
Customer Service Executive
2 weeks ago
**Job Highlights**:
- On the job training
- Career progression opportunities
- Medical and Dental coverage
- Incentive Package
**Responsibilities of the role**:
- Operations_
To ensure the smooth and effective operations of the center including the following:
a. Facilitate student enrolment process;
b. Schedule class timetable for optimal use of classrooms and teaching hour;
c. Ensure safety and cleanliness of the centre;
d. Manage billings and collections process;
e. Prepare monthly reports for submission;
f. Attend to parent and student enquiry and establish good rapport and relationship
g. Stock-taking and order placing;
h. Support online and offline marketing.
i. Organize _ad-hoc _centre activities, promotional events if needed.
**Requirements of the role**:
Ø Degree in Business Studies/Administration/ Education or equivalent; diploma holder with experience also welcomed;
Ø 1-5 years of working experience in preferably in customer service or education. Fresh graduates welcomed, on-the-job training will be provided;
Ø Proficiency in English and Mandarin (preferred);
Ø Excellent communication skill and customer oriented;
Ø Strong organization and time management skills;
Ø Ability to multitask and prioritize daily workload;
Ø Must be able to commit for work in the weekends.
**Working Hours**:
Weekdays: 12pm to 9pm (Wed - Fri)
Weekends: 9am to 6:30pm ( Sat & Sun)
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Additional leave
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
- Weekend jobs
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Puchong: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (required)
**Language**:
- English (required)
- Mandarin (preferred)
Expected Start Date: 04/01/2024
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