Customer Service Executive

Main Job Description: - Resolve customer’s enquiries and complaints - Handling inbound call and walk in customers - Perform other duties pertaining to the job requirements - Executes the daily operations of the customer service, distribution, order processing & transportation - Develops and maintain logistic database Other Requirements: - Required...

**1. Job Responsibility/Job Description** - Customer enquiry handling on leads and coordination with sales team for quotes and opportunity conversion - Sales order processing from order receipt till invoicing & timely delivery - Coordination with customer, sales & finance team for timely collection of payment - CRM Sales Force Management & ERP system for...

**Aufgaben**: - The job holder is responsible for: - To support overall customer service for Mercedes-Benz Finance & Leasing Business - Attend to customers’ (salespersons, dealers, suppliers, end-customers) enquiries - Timely provide high quality service and operation process to meet customers’ expectation and continuously improve CSI result - Fulfill...

**JOB DESCRIPTION** - To assign Breakdown jobs to respective Team Leaders & service technicians - To ensure no pending jobs to satisfy Service Level less than 48-hours - To work on agreed productivity and quality standards to achieve customers’ satisfaction - To responsible in overall service channels making sure of the service quality and performance is...

**Responsibilities**: - Deal directly with customers or sales person either by telephone, electronically of face to face. - Respond promptly to customer inquiries, handles and resolve customer complaints. - Manage customer account, keep record of customer interactions and transactions. - Providing sales and administrative support involving efficient...

Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services. - Provide accurate and understandable information to all customers and support partners. - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level. - Ensure all follow ups are...

Responsible to handle inbound calls and assist with customers’ inquiries and feedback pertaining to the company products and services. - Provide accurate and understandable information to all customers and support partners. - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level. - Ensure all follow ups are...

URGENT CAN START IMMEDIATELY !! - Handle incoming and outgoing call - Handle customer enquiry and complaints - Handle guest's check-in and checkout - Front desk data entry - Resolved guest's issue WE NEED: - Team work spirit and willing to helpful - Good attitude and patient when handling guest's - Responsibility and hardworking **Job Details** **JOB...

**CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

**Customer Enquiry Handling**: Managing leads and coordinating with the Sales team for quotes and opportunity conversion. - **Order Processing**: Handling customer orders from receipt to invoicing, ensuring timely deliveries and managing accounts receivable. - **Cross-Functional Coordination**: Collaborating with Supply Chain, Fabrication, Production, and...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

**Responsibilities** - Assist in handling export & import documentation - Handling documentation with proper procedures of import and export - Attend customer & overseas agent inquiries timely & accordingly - Understand customer requirements, resolve issues, and provide appropriate solutions to customer satisfaction - Monitor shipment status and proactively...

Handle Customer Service & any other inquiries, provide any help to the clients. - Record and report on any feedback by the customers. - Monitor & assist in the daily operations of the organization, including scheduling, logistics, and administrative tasks. - Managing all events and special projects to ensure high overall delivery & timeliness. -...

The Logistics Customer Service Representative will oversee all aspects relating to the international transportation of goods and the maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and core...

Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about products and services. - Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem,...

Job Responsibilities: - Deal directly with customers or sales person either by telephone, electronically of face to face. - Respond promptly to customer inquiries, handles and resolve customer complaints - Manage customer account, keep record of customer interactions and transactions - Providing sales and administrative support involving efficient handling...

Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. - Organize workflow to meet the time frame requirement of...

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

Job Requirements: - At least 2 years of working experience in related field - Well known in Mandarin, English and Bahasa Malaysia Job description: - Teaching student in field of Manicure - Handle stock calculation - Manage stock ordering - Dealing with customer or student on course - Provide manicure services for customers Benefits: - EPF, SOCSO, EIS, PCB...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...