Customer Service Representative

1 week ago


Puchong New Village, Malaysia Kuvings Malaysia Full time
Provide excellent customer service by understanding the customer's needs and recommending products that best suit their needs.

  • Provide postsales support, such as following up with the customer after delivery of the product and ensuring that customer queries and concerns are addressed and resolved.
  • Work with the sales team to provide product information and assist with salesrelated queries.
  • Record customer information, complaints, and comments to create a reference for future interactions.
  • Demonstrate product knowledge and provide customers with clear and accurate product information.

; Requirements:

  • Minimum of 12 years of experience in customer service, preferably in a B2C environment.
  • Excellent verbal and written communication skills in English and Malay.
  • Proficient in using live chat software and relevant web tools.
  • Proven ability to manage customer inquiries and complaints and provide timely resolution.
  • Strong problemsolving skills, ability to think on your feet and be resourceful
  • Ability to work well under pressure and handle a high volume of customer inquiries.
  • Prior salesrelated experience would be an advantage.


  • Puchong New Village, Malaysia Tgif Premium Packaging Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Keeping records of customer interactions, transactions,...


  • Puchong New Village, Malaysia RECRUIT ME CONSULTANCY Full time

    As an Customer Service Representative. In this role, you will play a vital part in supporting our team and ensuring seamless operations. Your attention to detail, strong organizational abilities, and excellent communication skills will be key assets as you assist in various administrative tasks. Collaborate with our team, liaise with external partners, and...

  • Customer Service

    1 week ago


    Puchong New Village, Malaysia Skin Renew International (M) Sdn Bhd Full time

    CUSTOMER SERVICE JOB SCOPEWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working...


  • Puchong New Village, Malaysia RR Sdn Bhd Full time

    "Sales and smiles - where every chat is a win and every sale is a high-five moment Join us and let's turn 'work' into 'fun' together. Because who said sales can't be a party?"As a Sales and Customer Service Representative, you'll play a vital role in promoting awareness and educating potential customers about our client's exceptional products and...


  • Puchong, Malaysia TGIF PREMIUM Packaging Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...


  • Puchong New Village, Malaysia Jetpharma Sdn Bhd Full time

    Actively promote multiple range of medical/ OTC products to doctors, pharmacist, in the GP Clinics, Pharmacies and hospitalsJob Requirement:Good communication skills in English and Bahasa MalaysiaPleasant personality and dispositionExperience in sales would be an added advantageAble to start immediatelyMust possess a valid Malaysian Driver's license and...


  • Puchong New Village, Malaysia BANWAY MARKETING SDN BHD Full time

    Job Description / Position Overview:We are seeking a dynamic and customer-focused Sales Representative to join our team. The Sales Representative will play a pivotal role in driving sales and building strong relationships with our valued customers. This role involves understanding customer requirements, showcasing our products, delivering effective sales...


  • Puchong New Village, Malaysia kf_lab industry (NX Dimension Sdn Bhd) Full time

    "Products are made in the factory, but brands are created in the mind"- Walter Landor.Are you a creative thinker with a passion for marketing? Do you thrive in fast-paced environments and have knack for crafting compelling marketing campaigns? If so, we want to hear from you We are seeking a talented Marketing Representative who will play a key role in our...


  • Puchong New Village, Malaysia Agensi Pekerjaan ASK Resources Sdn. Bhd. Full time

    Our client is looking for Sales Representative serve as the point of contact between a business and its prospects or clients and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services._ Salary Range: Basic RM negotiable...


  • Puchong, Malaysia KIOSKMEDIA (M) SDN.BHD Full time

    **Responsibilities** - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Manage large amounts of incoming phone calls - Resolve customer issues with company products - Answer other customer questions and offer them access to helpful resources - Direct questions to the right...


  • Puchong New Village, Malaysia RedRadar International (Recruitment Agency) Full time

    1. Conduct market research to identify selling possibilities and evaluate customer needs.Actively seek out new sales opportunities through cold calling, networking, and social media.Setup meetings with potential clients and listen to their wishes and concerns.Prepare and deliver appropriate presentations on products and services.Create frequent reviews and...


  • Puchong New Village, Malaysia Limitless Corp. Full time

    We're Looking For: Energetic, teamoriented players. Individuals keen to learn our sales & marketing system. Basic communication skills in Bahasa Malaysia and English.Your Role: Engage in facetoface sales and marketing. Provide outstanding customer service. Represent our clients with integrity and excellence.What We Offer: Weekly pay. Exciting trips, both...


  • Puchong, Malaysia RECRUIT ME CONSULTANCY Full time

    As an Customer Service Representative. In this role, you will play a vital part in supporting our team and ensuring seamless operations. Your attention to detail, strong organizational abilities, and excellent communication skills will be key assets as you assist in various administrative tasks. Collaborate with our team, liaise with external partners, and...


  • Puchong, Malaysia RR Sdn Bhd Full time

    "Sales and smiles - where every chat is a win and every sale is a high-five moment! Join us and let's turn 'work' into 'fun' together. Because who said sales can't be a party?" As a Sales and Customer Service Representative, you'll play a vital role in promoting awareness and educating potential customers about our client's exceptional products and...


  • Puchong, Malaysia RR Sdn Bhd Full time

    "Sales and smiles - where every chat is a win and every sale is a high-five moment! Join us and let's turn 'work' into 'fun' together. Because who said sales can't be a party?" As a Sales and Customer Service Representative, you'll play a vital role in promoting awareness and educating potential customers about our client's exceptional products and...

  • Customer Service

    1 week ago


    Puchong New Village, Malaysia Tools Haus Sdn Bhd Full time

    Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part.Job Types: Full-time, PermanentSalary: From RM2,300.00 per monthBenefits: Health insurance Maternity leave Opportunities for promotion Professional developmentSchedule: Fixed shiftSupplemental...


  • Puchong New Village, Malaysia NX Dimension Sdn. Bhd Full time

    At NX Dimension, believe that personalized customer engagement is an art, a magical journey where understanding products and services becomes an exciting adventure. We are a group of passionate individuals who possess the rare combination of high energy & excellent communication skills. In order to fulfill our clients demands, we use these creative abilities...


  • Puchong New Village, Malaysia NX Dimension Sdn. Bhd Full time

    But you no longer have to worry at NX Dimension Sdn Bhd as we are open to help you unlock your fullest potential and be the best version of yourself, no matter who you are.In a face-to-face marketing company, your mission involves connecting with diverse individuals, using your skills to forge meaningful connections that propel your career to new heights.Our...

  • Marketing

    1 week ago


    Puchong New Village, Malaysia ULTIMATE GALVANIZING SERVICE SDN BHD Full time

    Resolves customer problems by training telemarketing service representatives, maintaining reference manuals and dialogue guides, providing information, and answering questions. Maintains work process flows by coordinating information and requirements with related operational departments and participating with and providing resources to business improvement...


  • Puchong New Village, Malaysia Green Herbology Sdn Bhd Full time

    Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about products and services. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting...