Customer Service Admin

2 weeks ago


Puchong New Village, Malaysia Ecorys Sdn Bhd Full time

Responsibilities:

  • Respond promptly to inquiries received via social media platforms such as Facebook, Instagram, and WhatsApp.
  • Provide courteous and helpful assistance to customers seeking information, support, or resolution to their queries.
  • Manage customer interactions professionally, ensuring a positive experience and brand representation.
  • Assist with administrative tasks as needed, including data entry, filing, and document management.

Requirements:

  • Excellent communication skills, both written and verbal.
  • Proficiency in using social media platforms and messaging apps.
  • Ability to multitask and prioritize effectively in a fastpaced environment.
  • Attention to detail and accuracy in administrative work.
  • Prior experience in customer service or administrative roles preferred.
  • Proficiency in Mandarin is a plus.

Pay:
RM2, RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift

Application Question(s):

  • What is your expected salary?
  • When is your availability to start work?


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