Customer Relationship Associate

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia WSPACE (M) Sdn Bhd Full time
Be the first and last point of contact for the property.

  • Cover the front desk during business hours.
  • Greet and checkin member guests.
  • Manage member's checkins and checkouts.
  • Prepare and distribute promotional materials to guests/potential members.
  • Be active on the member network.
  • Solve memberrelated issues to ensure a cohesive community.
  • Assist with setup and breakdown of events, including ordering food and beverages.
  • Prepare newsletter.
  • Make posters for events.
  • Assist with moveins and moveouts; prepare and distribute member welcome pack.
  • Assist with building operations and maintenance to ensure the highest level of member experience.
  • Ensuring the centre is clean and well kept.
  • Ordering consumables.
  • Submit building receipts to the Community Lead or Community Manager for expense reports.
  • Mail and Package responsibilities as needed.
  • Identify issues for escalation to the Community Lead and Community Manager in order to document accordingly.
  • Organize community events and ensure the smooth successful coordination of events.
  • Able to travel or relocate to another centre when required to
  • Other ad hoc duties and administrative tasks assigned by superior and management

Job Types:
Permanent, Full-time, Fresh graduate

Salary:
RM2, RM3,000.00 per month

Benefits:

  • Dental insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)


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