Customer Relationship Associate
2 weeks ago
- Cover the front desk during business hours.
- Greet and checkin member guests.
- Manage member's checkins and checkouts.
- Prepare and distribute promotional materials to guests/potential members.
- Be active on the member network.
- Solve memberrelated issues to ensure a cohesive community.
- Assist with setup and breakdown of events, including ordering food and beverages.
- Prepare newsletter.
- Make posters for events.
- Assist with moveins and moveouts; prepare and distribute member welcome pack.
- Assist with building operations and maintenance to ensure the highest level of member experience.
- Ensuring the centre is clean and well kept.
- Ordering consumables.
- Submit building receipts to the Community Lead or Community Manager for expense reports.
- Mail and Package responsibilities as needed.
- Identify issues for escalation to the Community Lead and Community Manager in order to document accordingly.
- Organize community events and ensure the smooth successful coordination of events.
- Able to travel or relocate to another centre when required to
- Other ad hoc duties and administrative tasks assigned by superior and management
Job Types:
Permanent, Full-time, Fresh graduate
Salary:
RM2, RM3,000.00 per month
Benefits:
- Dental insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
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