Customer Service Assistant

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

Represent the brand, the culture, and values of our clients Maintain a positive, empathetic, and professional attitude toward customers at all times. Handle customer's concerns positively and professionally Ensure efficient problem and complaint resolution Capture client feedback for future improvement Capture the nature of Client contacts. Acquire product...

Answer and solve customer enquiries from shopee, lazada and others online platform. Check and followup with the customer's warranty.Check return and refund from online platform.Check customer's order daily in online platform.Attend walk in customers.Check shop rating.Call customer if necessary.NCC Mutiara Sdn Bhd is an established E-Commerce distributor and...

1.Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review)Information center for customer regarding company products, promotions & servicesManage company google review via Google Business platformAble to work shift systemManage company hotline when customer call in for enquiriesManage company WhatsApp...

Customer Service SpecialistLocation: Penang, Malaysia.Salary Budget: RM 7000- RM7500Working Hours: Rotational ShiftStart Date: Immediate JoinerHeadcounts: 5Mandatory Requirements:open to FreshersJob Scope: Answer inbound calls in a timely and friendly manner Perform call back with customers for transaction confirmations Respond to customers' queries and...

Vacancy: Customer Service Specialist - TaiwaneseLocation: Penang, Malaysia.Salary Budget: RM 7000- RM7500Language: Mandarin (Taiwanese)Working Hours: Rotational ShiftStart Date: Immediate JoinerHeadcounts: 5Mandatory Requirements:open to FreshersJob Scope: Answer inbound calls in a timely and friendly manner Perform call back with customers for transaction...

Job description5 Days Work/Week (Shift)No experience is required.Training Provided.SPM HolderMalaysianBenefits: Allowances(Attractive OT, Shift, KPI)Annual & Medical LeaveExcellent career growth opportunitiesQuarterly staff recognition & appreciationNear the shopping mall Gaming/Soccer/Gym Room Free Shuttle Van Service EPF, Socso, EISResponsibility Handling...

Whom we seek? Able to communicate efficiently. Preferred to have at least call centre experience. Able to work on rotational shift.What is your job tasks? Assisting customers via Email, chat, phone and other channels at a high degree of quality Ensure all communication is handled professionally and promptly but with a human touch across all channels...

Customer Service - TaiwaneseLocation: George Town, PenangSalary Ranging from MYR 6k-7k with 600 Housing Allowance.One time joining Bonus : RM 5000Flight ticket + 1 week hotel stayFreshers or Experienced Taiwanese resourcesWith good English Level B2Job Highlights Working Abroad in a Multi-Cultural & International Company Young, energetic, and supportive team...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:Semi-VoiceKey Skills: Call Center Customer Service Korean Call Centre skills Native Korean Korean Bilingual- Key Responsibilities:Maintaining a positive, empathetic, and professional attitude toward...

Vacancy: Customer Service - Cantonese SpeakerLocation: Penang GeorgetownSalary: RM 3800JOINING BONUS:RM 5000Work hour: 8am - 5 pmJoining Date:ASAPResponsibilities:CSS represents the brand, the culture, and the values of the client Your attitude and how you behave will determine how our client is perceived by its customers It is imperative that the CSS...

ob Description:Responsibilities: Resolve customer issues and complaints efficiently and professionally. Maintain uptodate knowledge of company products and services to effectively assist customers. Handle customer requests, process orders, and manage returns and exchanges. Document customer interactions and transactions in the company's CRM system....

Vacancy: Customer Service - MandarinLocation: Penang, Malaysia.Salary: RM 3,500 (Basic) + One off relocation allowance of RM 2000.Market Support: SingaporeExperience: at least 6 months of Customer Service.Education: SPM & aboveStart Date:ASAPWork Hour: 24/7Headcount: 96Job Scope: Review seller, business and product information, short videos, and live streams...

Customer Service ExecutiveKey Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Vacancy: Customer Service - MandarinLocation: Kelana jaya (PJ), Penang (Georgetown or Bayan Lepas) Malaysia.Salary Max: RM RM 600 night shift allowance.RM 5000 JOINING BONUSLanguage: Mandarin + EnglishHeadcounts: 30Joining Date: 4th,11th, 14th & 18th March, 2024.Work hour : Rotational ShiftEducation: SPM and aboveResponsibilities:CSS represents the brand,...

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core Responsibilities:- Minimum Skills to Hire:Requirements:...

Another great opportunity for youWe are hiring Role : Customer service advisor/ QA/Trainer/ AnalyticsONLY FOR JAPANESE OR KOREAN SPEAKEREVERYONE CAN APPLY ( NATIVE OR NON-NATIVE)Short Overview of Job ResponsibilitiesCustomer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions,...

Role:Customer Service Executive -ChatTimings:Rotational Shifts (Contract To Hire)Industry:IT-Software / Software ServicesWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Critical Thinking Thai Communication Skills good communication skills- Qualifications Education background:Bachelor's Degree or at least...

Location: Penang, Malaysia.Salary: RM 3,500Experience: at least 6 months of Customer Service.Education: SPM & aboveStart Date:ASAPWork Hour: 24/7Job Scope: Review seller, business and product information, short videos, and live streams to ensure legal compliance and safety of content uploaded to the platform. Review Product related moderation from seller and...