Customer Service Consultant

We are the fast growing and no 1 Solution Agency (an insurance related) in Malaysia.We are seeking a motivated and experienced Consultant to join our team. As a Consultant, you will be responsible for providing exceptional service to our customers, assisting them in analyzing their profiles, and offering tailored solutions and advice to meet their needs.Job...

Another great opportunity for youWe are hiring Role : Customer service advisor/ QA/Trainer/ AnalyticsONLY FOR JAPANESE OR KOREAN SPEAKEREVERYONE CAN APPLY ( NATIVE OR NON-NATIVE)Short Overview of Job ResponsibilitiesCustomer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA...

Represent the brand, the culture, and values of our clients Maintain a positive, empathetic, and professional attitude toward customers at all times. Handle customer's concerns positively and professionally Ensure efficient problem and complaint resolution Capture client feedback for future improvement Capture the nature of Client contacts. Acquire product...

Answer and solve customer enquiries from shopee, lazada and others online platform. Check and followup with the customer's warranty.Check return and refund from online platform.Check customer's order daily in online platform.Attend walk in customers.Check shop rating.Call customer if necessary.NCC Mutiara Sdn Bhd is an established E-Commerce distributor and...

Job descriptionResponsibilities: Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided. To follow up with both potential and present customers to close sales. To attend to walkin customers and offer healthcare consultation. To open and maintain customer profile and build lasting relationships...

Key Responsibilities: Customer Journey Understanding and Consultation: Accurately comprehend the customer journey and provide consultative advice on solar products and services, effectively communicating benefits and intricacies. Customer Support andFeedback Analysis: Facilitate post-service support, coordinate installations, and handle customer concerns...

Customer Service - TaiwaneseLocation: George Town, PenangSalary Ranging from MYR 6k-7k with 600 Housing Allowance.One time joining Bonus : RM 5000Flight ticket + 1 week hotel stayFreshers or Experienced Taiwanese resourcesWith good English Level B2Job Highlights Working Abroad in a Multi-Cultural & International Company Young, energetic, and supportive team...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:Semi-VoiceKey Skills: Call Center Customer Service Korean Call Centre skills Native Korean Korean Bilingual- Key Responsibilities:Maintaining a positive, empathetic, and professional attitude toward...

Vacancy: Customer Service - Cantonese SpeakerLocation: Penang GeorgetownSalary: RM 3800JOINING BONUS:RM 5000Work hour: 8am - 5 pmJoining Date:ASAPResponsibilities:CSS represents the brand, the culture, and the values of the client Your attitude and how you behave will determine how our client is perceived by its customers It is imperative that the CSS...

Vacancy: Customer Service - MandarinLocation: Penang, Malaysia.Salary: RM 3,500 (Basic) + One off relocation allowance of RM 2000.Market Support: SingaporeExperience: at least 6 months of Customer Service.Education: SPM & aboveStart Date:ASAPWork Hour: 24/7Headcount: 96Job Scope: Review seller, business and product information, short videos, and live streams...

Customer Service ExecutiveKey Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Required language(s): English, Bahasa Malaysia Possess SPM/STPM/certificate/diploma in a related field. At least 2 years of experience in the retail industry is required for this position. Able to work on shifts, weekends and on public holidays Positive attitude and willingness to learn and is a good team player Great communication and interpersonal skills....

Vacancy: Customer Service - MandarinLocation: Kelana jaya (PJ), Penang (Georgetown or Bayan Lepas) Malaysia.Salary Max: RM RM 600 night shift allowance.RM 5000 JOINING BONUSLanguage: Mandarin + EnglishHeadcounts: 30Joining Date: 4th,11th, 14th & 18th March, 2024.Work hour : Rotational ShiftEducation: SPM and aboveResponsibilities:CSS represents the brand,...

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Essential Functions/Core Responsibilities:- Minimum Skills to Hire:Requirements:...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions,...

Role:Customer Service Executive -ChatTimings:Rotational Shifts (Contract To Hire)Industry:IT-Software / Software ServicesWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Critical Thinking Thai Communication Skills good communication skills- Qualifications Education background:Bachelor's Degree or at least...

Location: Penang, Malaysia.Salary: RM 3,500Experience: at least 6 months of Customer Service.Education: SPM & aboveStart Date:ASAPWork Hour: 24/7Job Scope: Review seller, business and product information, short videos, and live streams to ensure legal compliance and safety of content uploaded to the platform. Review Product related moderation from seller and...

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

Responsibilities: Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards Conduct necessary analyses to address client needs Communicate resolutions to...