![MAGS PREMIUM GIFTS SDN BHD](https://media.trabajo.org/img/noimg.jpg)
Customer Service
2 weeks ago
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Pay:
RM1, RM4,221.71 per month
Benefits:
- Free parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Education:
- STM/STPM (preferred)
Experience:
Customer Care Specialist: 1 year (preferred)
Language:
- Mandarin (preferred)
- Bahasa (preferred)
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