Domain Lead, Enterprise Resources Planning

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tan Chong Group Full time

Responsibilities:

  • Lead and manage the ERP domain, which includes Oracle, Navision and Infor LN systems.
  • Lead and manage the ERP team in carrying out daily activities, including assignment of work to respective teams, attending daily, weekly and monthly operational meetings as required.
  • Carry out service management activities across ERP landscape including vendor management activities, monitoring and analysis of tickets, reviewing service and resource dashboards.
  • Liaise with ERP outsource support vendor, manage and monitor vendor service levels, and carry out review and assignment of tasks as necessary
  • Set relevant targets and KPIs for the ERP team including own permanent staff and outsourced support vendor team members accordingly.
  • Liaise with BU in investigating and resolving ERP issues, carrying out system enhancements or manage any major implementation where required.
  • Carry out Business Requirement activities together with Business Development Team as required for any new ERP requests or proposals
  • Liaise with Business Unit, vendors, project teams and related internal and external teams
  • Provide guidance, briefing and training where necessary in respect of ERP matters.
  • Assist the business operations personnel of the respective group to gather, analyse and document business requirements.
  • To create and maintain a working relationship with the relevant stakeholders
  • Assist in the work processes and workflow in other nonERP areas.
  • Comply with all applicable systems development processes and project management best practices.
  • Standardize processes to provide consistency in systems delivery and support.
  • Develop and enhance policy and procedures to keep processes relevant and efficient.
  • Coach and mentor junior staff to achieve personal career goals and objectives.
  • Instill personal quality culture and adopt good practices in delivery of systems.
  • Promote customer centric and serviceoriented support and services.
  • Support and collaborate closely on cross functional team effort.
  • Assist the Team Lead or Head of Department in carrying out other additional and adhoc tasks as necessary

Qualifications:

  • Bachelor's Degree in IT or its equivalent
  • The ability to identify and understand the operational/business needs and to translate to operations terms for vendors/solutions selection.
  • Good understanding of business and IT process flow.
  • Knowledge in Enterprise Resource Planning System like Oracle EBS, InforLN, MS Navision is an added advantage.
  • Experience in automotive industry a plus advantage.

Job Types:
Full-time, Permanent

Salary:
RM4, RM9,300.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Application Question(s):

  • How long is your notice period?
  • What is your expected salary?
  • What is your current salary?

Experience:

  • Knowledge in Oracle EBS, InforLN, MS Navision: 5 years (required)

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