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Executive, Sales Administration Support
2 weeks ago
Location:
Petaling Jaya, MY, MY
Job Summary
The Executive, Sales Administration Support assists the day-to-day Finance related operations of all retail businesses, back ends.
General Responsibilities
Financial Operations Support
- Coordinates reclass balances from suspense account to customer account.
- To monitor and keep AR Ageing report up to date.
- Analyze customers' payment performance and check for potential credit risks to mitigate potential payment defaults.
- Analyze and follow up on monthly claims submission for the clients.
- Follow up on the payments from internal stakeholders to ensure the daily sales are smooth without blockages.
- Work closely with internal stakeholders to ensure customers on collections and reconciliation of balances accurary and timely recovery of payments
- Work closely with internal stakeholders in monitoring collections (e.g. days sales outstanding, monthly collection targets, etc.) and resolving customer payment issues.
- Think holistically about operations performance to identify business opportunities to better support digital business.
- Engage business stakeholders to elicit, analyze, prioritize, validate, document, and communicate standard operation procedures.
- Perform assessments and analysis on existing data ecosystems to identify, propose and implement solutions to enhance quality, consistency, efficiency.
Functional Skills and Knowledge
- Proficient Microsoft excel and word skills
- Plus, point if familiar with using SAP
- Good finance and account knowledge and handson experience on business process design, process architecture, and process levels
- Ability to multitask, to prioritize them and meet deadlines.
- Excellent presentation and written communication skills with strong personal skills. and communicate clear and concisely
- Act as a goto problem solving for all AR issues and be the bridge between the team and Credit Control team upon any issues and filing Agile in implementing fastpaced online environment onto DKSH
- To be able to be a role model and lead the operational finance team by example
- Demonstrate ability to work and collaborate in a team
- Proactive, responsible, organized, and able to work independently
- Strong in critical thinking skills
- Fluent written & verbal communication skills in English
- Good problem solving and root cause analysis skills
- Ability to work in a regional matrix and with stakeholders on a variety of levels, enforcing standards and guidelines
Education
Diploma/Degree in Business Administration, Accounting, Finance or related disciplines.
Work Experience
- Prior experience in a company known for FMCG operations related or doing operation finance to a logistic company is a strong plus.
- Minimum 3 years experiences in a similar roles.
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