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Travel Reservations Specialist
3 months ago
Do you deliver exceptional customer service? Do you have an eye for detail?
Are you passionate about travel? Are you motivated by a challenging and fast paced environment?
Yes? Read on
Working on the front line as a Travel Reservations Specialist, your ultimate goal is to deliver consistent and exceptional customer service to ensure our members have the best experience each time they contact TEN.
Requirements:
- Excellent language skills in professional
English and Mandarin, and/or Cantonese, in written and spoken: - Exceptional communication and interpersonal skills, maintaining a calm and professional manner at all times
- Dedication to customer satisfaction, show a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skills
- Initiative and creativity to best meet the needs of our members
- Ability to work independently, in a team and perform well with little supervision
- High adaptability to a dynamic changing environment
- Previous experience working in the travel industry as well as customer service, handling a high volume of calls would be an added advantage
Rewards designed around you:_
- A competitive salary depending on experience, plus performancebased bonus.
- Remote work arrangement (T&Cs within Malaysian borders)
- Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
- Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
- Extra Rewards. Lucrative Loyalty Rewards program.
- Remote Working Holidays possibilities to Travel and Work
- Employee Discounts. Access to lots of great travel and entertainment discounts as our clients' members would
- Be part of our global, dynamic, and inclusive Team, with diversity at its core.
- Genuine career opportunities within a dynamic and international company.
Salary:
Up to RM3,800.00 per month
Application Question(s):
- Are you fluent in English and Cantonese?
