Billing Executive

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia SHINJIRU TECHNOLOGY SDN BHD Full time

Responsibilities

  • Required a good communication skill and able to handle customer complaints
  • Deliver fast response and consistent service to Customer Service & Billing Enquiries via phone and helpdesk
  • Effectively reply to other Non-Technical Enquiries via phone and helpdesk.
  • Assist customers on matters related to their accounts helpfully.
  • Responsible for making outbound calls to customers on customer's service followups and other related matters
  • Process orders proficiently.
  • Assist in generating of outstanding billings, prepare aging schedules of Accounts Receivables (AR) and other relevant documents, according to the controlling procedures adopted by the Company
  • Ensure all overdue accounts are treated as per the Collection Treatment process
  • Requires sufficient and effective followup actions taken on all overdue accounts especially high balances accounts.
  • Do followups with the customers consistently.
  • Attend to Adhoc task assign by manager.

Benefits:

  • EPF/SOCSO included
  • Weekend duty allowance
  • Performance bonus
  • Annual company trip
  • Clinic medical claim

Requirements:

  • Required skill(s): Computer Knowledge, Internet Know How.
  • Preferred skill(s): HTML, Programming, Web Hosting and Domain Name Know How.
  • Knowledge of the WHMCS system will be an added advantage.
  • Required language(s): Chinese, English, Malay
  • Excellent oral presentation and written communication skills in both English and Malay.
  • Confident and optimistic personality with creative vision.
  • Applicants must be willing to work in Kuala Lumpur.
  • Applicants must be willing to work on weekend and public holiday.
  • Applicants should be Malaysian citizens or hold relevant residence status.
  • Fresh graduates/Entry level applicants are encouraged to apply.

Job Types:
Full-time, Permanent

Pay:
RM2, RM3,500.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Free parking
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

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