Store Manager Cafe Mesra Petronas @ Amanah Raya

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Mesra Retail & Cafe Sdn. Bhd Full time

Job description


Responsible for leading a store team through supervising and directing staff, making staffing decisions, ensuring customer satisfaction and managing financial performance of the store.


  • Manage all F&B and daytoday operations within budgeted guidelines and to the highest standards
  • Manage store level personnel and in charge of seamless daily operation from opening to closing of cafe
  • Preserve excellent levels of internal and external customer service
  • Plan stock, perform inventory planning and purchase goods for respective stores
  • Perform inventory database for both consumables and food raw materials
  • Identify customers' needs and respond proactively to all of their concerns
  • Provide a twoway communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Comply with all health and safety regulations
  • Report on management regarding sales results and productivity
  • Ensure food served at the highest quality level

Requirements,

  • Knowledge in Food Hygiene Regulations is added advantage.
  • Minimum education qualification is Diploma in any discipline.
  • 35 years of relevant experience related experience in F&B including.
  • 23 years of supervisory experience and ability in analyzing financial reports.

Competencies / Skills required:

  • Proven food and beverage management experience
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
  • Basic mathematics and accounting skill
  • Ability to spot and resolve problems efficiently
  • Mastery in delegating multiple tasks
  • Communication and leadership skills
  • Ability to manage personnel and meet financial targets
  • Customeroriented and serviceminded
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Salary:
RM2, RM3,218.53 per month

Benefits:

  • Dental insurance
  • Health insurance

Schedule:

  • Evening shift

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