IT Service Desk

Job Summary Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable level. Respond...

Job Summary Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable level. Respond...

Job Summary Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable level. Respond...

As a Senior Service Desk Team Analyst, you will support the operational execution of the Global Service Desk to ensure dentsu provides exceptional Customer Service. Working with market-leading ITSM Service Management tools, you will be part of the Global Service Desk that supports dentsu offices across APAC. Supporting the latest technologies within a...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region. As a Service Desk Team Analyst in our Kuala Lumpa office you will support the operational execution of the Global Service Desk to ensure DAN provides exceptional Customer Service....

Position: IT Support - L1 Service DeskRequired:years of experience in supporting enterprise technologies or equivalent Customer service experience- intermediate knowledge skills of L1 service desk support/ L1 Technical Support Microsoft Office Apps, Snow ticketing tools Education Level Diploma or higher or equivalent experience Strong English and Mandarin...

Kuala Lumpur, Malaysia Tech HiringJob Description:Service Desk Support L1Key skills required for the job are: SD - Service Desk Support-L1, (mandatory) As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. Langauage preferred: Thai speaker...

Title : Front Desk cum AdminLocation : Lowyat KLWorking Days : Follow retail hour 6 days per week 10.30am 8.00pmNature of Business : Established IT & Home appliances company Handle walk in customers to assist them on product enquiries & complaints Ensure the top and good service provided to the customers Will check for products stocks / spare parts and key...

Job Title: IT Service Desk AnalystJob Type: 12 Months, ExtendableJob Location: Kuala LumpurJob Description:Responsible for the execution and delivery of IT Helpdesk services, project delivery and enduser service excellence.Ensure reported cases are properly closed and meet the SLA between IT and business.Attend tickets on ID/Access management. This covers ID...

Graduate with Minimum 3+ years of experience in service Desk Excellent communication and conversation skills in English with a Versant Score of 70 Good Knowledge of Incident, Change and Problem Management Manage Service Desk activities, including: o Owning overall responsibility for Incident and Service Request process handling on the Service Desk o Liaise...

Company DescriptionAt NEXTDC we have been building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.We are establishing a new data centre in KL, meeting the...

Do you have Service Desk Operation Manager experience, and are you seeking a new job? Cognizant is recruiting a Service Desk Operation Manager, and the role comes with an excellent salary and benefits package.As a Service Desk Operation Manager, you will handle a 13-member Service Desk team, receive transition from the previous shift's manager and discuss...

Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyRole Overview and ObjectivesThe Service Desk Analyst is responsible for ensuring all Incidents or Request are updated in a timely mannerThe core objectives and responsibilities of the...

Service Desk Knowledge Manager (Japanese Language)Do you have Service Desk experience, and are you seeking a new job? Cognizant is looking for a Service Desk Knowledge Manager - fluent in Japanese. The full-time role comes with an attractive salary and benefits package.As a Service Desk Knowledge Manager, you will promote collaboration and knowledge sharing...

Job Description IT Service Desk TechnicianSummaryDo you have a passion for solving a variety of technical issues? Are you enthusiastic and process-driven? Do you love working with others to find solutions? If this interests you, we are looking for a Service Desk Technician with a real desire to provide our internal customers with the highest quality of...

Do you have Service Desk experience, and are you seeking a new job? Cognizant is looking for a Service Desk Knowledge Manager - fluent in Japanese. The full-time role comes with an attractive salary and benefits package.As a Service Desk Knowledge Manager, you will promote collaboration and knowledge sharing by defining, supporting, and encouraging the use...

A Leading European Company Providing Hydraulic Solutions for Trucks (Kuala Lumpur)The role reports to the CIO and is responsible for leading the Global Service Desk. The team size will initially be 4-5 by year's end.Pay: From RM15,000.00 per monthSchedule: Day shiftEducation: Bachelor's (preferred)Experience:- leading a global or regional Service Desk: 10...

BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.Working as part of a team to ensure...

The Service Desk provides a single point of contact for all IT related problems and inquiries. Service Desk takes responsibility for the total end to end management of all calls (from the initial contact, until the call is closed) and provides End to End Tier 1 Incident Management support for all Prudential infrastructure-related problem and queries. To...

A Leading European Company Providing Hydraulic Solutions for Trucks (Kuala Lumpur)The role reports to the CIO and is responsible for leading the Global Service Desk. The team size will initially be 4-5 by year's end.Pay: From RM15,000.00 per monthSchedule: Day shiftEducation: Bachelor's (preferred)Experience:- leading a global or regional Service Desk: 10...