Cafe Sales Assistant Manager

2 weeks ago


Johor Bahru, Johor, Malaysia AEON Co. (M) Bhd. Full time

Job Responsibilities:
-

- _
Food Safety and Quality_: To ensure that all food preparation and service meet safety and quality standards, including freshness and presentation.
- _
Quality Control_: To monitor the quality and consistency of food and beverage offerings, addressing any issues promptly.
- _
Inventory Control_: To oversee cafe inventory, including ordering, restocking, and minimizing waste to ensure product availability while managing costs.
- _
Café Ambiance_: To maintain an inviting and aesthetically pleasing café environment, including seating arrangement, decor, and cleanliness.
- _
Menu Collaboration_: To collaborate with HQ by gathering and incorporating customer feedback to enhance and update the cafe's menu offerings, aligning with customer preferences and seasonal changes.
- _
Compliance with Company Policies and Safety Standards_: Ensure adherence to company policies and practices, including health and safety standards.
- _
Inventory Management_: Oversee stock management, including ordering and return handling.
- _
Financial Management and Invoice Handling_: Managing cash & point-of-sales (POS) handling, handle invoices and all document management.
- _
_Store Layout*_: Create and maintain product displays and register products on shelves for optimum visibility.
- _
Maintenance and Safety_: Manage keys, risk management (e.g. fire safety), and store cleanliness, including housekeeping.
- _
Customer Interaction_: Handle customer inquiries, complaints, special orders, and serve customer calls.
- _
Customer Focus_: Stay informed about customer preferences and trends to enhance the store's offerings and address customer needs.
- _
Customer Relationship Management_: Build and maintain strong customer relationships to ensure their loyalty and satisfaction.

Job Requirements:
-


  • Minimum 3 years of working experience as a Café Manager and/or Retail Operation Manager.
- _
Required language(s)_: Bahasa Malaysia, English
- _
Required Skill(s)_: Have good interpersonal and communication skills, have a strong leadership quality, Able to work under pressure.

Pay:
RM4, RM4,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Parental leave

Schedule:

  • Afternoon shift
  • Early shift

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