Sales Personnel

2 weeks ago


Johor Bahru, Johor, Malaysia Designer Cats Sdn Bhd Full time

Job Title:
Sales Personnel or Executive

Overseeing Areas:


The Sales Personnel will report to the Director/Operation Manager and work closely with other teams, including Operations, Grooming, Boarding, and Retail, to ensure a seamless and integrated customer experience.

The role involves collaborating with different departments to meet overall sales and customer satisfaction goals.

Job Descriptions:

Customer Engagement:

  • Greet and assist customers in a friendly and knowledgeable manner.
  • Provide information on various cat breeds, grooming services, boarding facilities, and cat products.

Sales and Product Knowledge:

  • Actively promote and sell cats, grooming services, boarding packages, cat foods, and other products.
  • Stay updated on the features and benefits of each product and service to effectively communicate with customers.

Client Relationship Management:

  • Build and maintain positive relationships with customers.
  • Address customer inquiries, concerns, and feedback in a professional and timely manner.

Cat Adoption Assistance:

  • Guide potential adopters through the cat adoption process.
  • Provide information on the care and needs of different cat breeds to help customers make informed decisions.

Upselling and Cross-Selling:

  • Identify opportunities for upselling and crossselling based on customer needs.
  • Encourage customers to explore additional products and services.

Cat Cafe Experience Enhancement:

  • Promote the cat cafe experience to customers, encouraging visits and participation.
  • Ensure a positive and enjoyable environment for customers within the cat cafe.

Inventory Management:

  • Monitor product stock levels and communicate with the inventory team to restock as needed.
  • Participate in inventory counts and report discrepancies to management.

Sales Reporting:

  • Maintain accurate records of sales transactions.
  • Provide regular sales reports to the Sales Manager or relevant authorities.

Adaptability:

  • Undertake any additional tasks reasonably requested by other department heads.

Qualifications:

  • At least Diploma or Certificate holder in Sales & Marketing, Accounting, Business Administration or a related field.
  • Experience in sales is advantageous.
  • Able to write & speak English and Bahasa Malaysia fluently. Other languages like Mandarin or other languages are advantageous.
  • Able to work efficiently, independently to complete tasks on time with mínimal supervision.
  • Good attitude, hardworking, welldisciplined and punctuality.
  • Has a own transport

Additional Requirements:

  • Passion for cats and a deep understanding of their care needs.
  • Adaptability to the unique challenges and requirements of a business focused on catrelated services and products.

Salary:
RM2, RM2,500.00 per month

Ability to Commute:

  • Johor Bahru (preferred)

Ability to Relocate:

  • Johor Bahru: Relocate before starting work (preferred)

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