![Designer Cats Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Sales Personnel
2 weeks ago
Job Title:
Sales Personnel or Executive
Overseeing Areas:
The Sales Personnel will report to the Director/Operation Manager and work closely with other teams, including Operations, Grooming, Boarding, and Retail, to ensure a seamless and integrated customer experience.
Job Descriptions:
Customer Engagement:
- Greet and assist customers in a friendly and knowledgeable manner.
- Provide information on various cat breeds, grooming services, boarding facilities, and cat products.
Sales and Product Knowledge:
- Actively promote and sell cats, grooming services, boarding packages, cat foods, and other products.
- Stay updated on the features and benefits of each product and service to effectively communicate with customers.
Client Relationship Management:
- Build and maintain positive relationships with customers.
- Address customer inquiries, concerns, and feedback in a professional and timely manner.
Cat Adoption Assistance:
- Guide potential adopters through the cat adoption process.
- Provide information on the care and needs of different cat breeds to help customers make informed decisions.
Upselling and Cross-Selling:
- Identify opportunities for upselling and crossselling based on customer needs.
- Encourage customers to explore additional products and services.
Cat Cafe Experience Enhancement:
- Promote the cat cafe experience to customers, encouraging visits and participation.
- Ensure a positive and enjoyable environment for customers within the cat cafe.
Inventory Management:
- Monitor product stock levels and communicate with the inventory team to restock as needed.
- Participate in inventory counts and report discrepancies to management.
Sales Reporting:
- Maintain accurate records of sales transactions.
- Provide regular sales reports to the Sales Manager or relevant authorities.
Adaptability:
- Undertake any additional tasks reasonably requested by other department heads.
Qualifications:
- At least Diploma or Certificate holder in Sales & Marketing, Accounting, Business Administration or a related field.
- Experience in sales is advantageous.
- Able to write & speak English and Bahasa Malaysia fluently. Other languages like Mandarin or other languages are advantageous.
- Able to work efficiently, independently to complete tasks on time with mínimal supervision.
- Good attitude, hardworking, welldisciplined and punctuality.
- Has a own transport
Additional Requirements:
- Passion for cats and a deep understanding of their care needs.
- Adaptability to the unique challenges and requirements of a business focused on catrelated services and products.
Salary:
RM2, RM2,500.00 per month
Ability to Commute:
- Johor Bahru (preferred)
Ability to Relocate:
- Johor Bahru: Relocate before starting work (preferred)
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