OTC Customer Service Specialist
1 week ago
Why us?
- Competitive salary + bonuses
- Career advancement
- Various benefits and support from the company
- Friendly team
Responsibilities:
- Resolve customer issues and disputes in a timely and efficient manner, escalating complex cases to the appropriate teams when necessary.
- Collaborate with internal teams, including compliance, operations, and technical support, to address customer concerns and improve service quality.
- Guide clients through the process of buying, selling, and transferring cryptocurrencies on our platform, offering insights and support as needed.
Job Requirements:
- Fluent in Mandarin and English
- Strong business sensitivity and able to master basic business after receiving training. Financial related knowledge and experience is preferred;
- Ability to selfmanage and work independently in a fastpaced environment with constant changes;
Salary:
From RM8,000.00 per month
Experience:
- Blockchain: 1 year (required)
- Customer service: 1 year (required)
Language:
- Mandarin (required)
- English (required)
-
OTC(P2p) Customer Service Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia MEXC Full timeHello MEXC is looking for an OTC Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking forWhy us? Competitive salary + bonuses Career advancement Various benefits and support from the company Friendly teamResponsibilities: Resolve customer issues and...
-
Otc/ar specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Quintus Search Full timeJob Scope: Prepare and issue accurate and timely invoices to customers, ensuring all relevant details are included. Verify billing information against contracts, purchase orders, and delivery notes to ensure accuracy. Process customer payments efficiently, ensuring that all payments are accurately applied to the appropriate invoices. Maintain detailed...
-
Manager, OTC
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Michael Page Full timeAbout Our Client A Global Shared Service Job DescriptionTake responsibility for developing and updating Standard Operating Procedures (SOP).* Conduct regular reviews of Service Level Agreements (SLAs), identifying potential challenges, and proposing solutions as needed.* Allocate resources and assign responsibilities within the Order to Cash (OTC) and...
-
Junior/ Senior OTC
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full timeabout the companyRandstad is proud to announce our collaboration with a leading Global Retailer in the FSSC transformation program. We are currently looking for an OTC talent, who will report to the OTC Manager to support Malaysia office in the day-to-day operation of the assigned subsidiaries and regions.about the jobPerform sales reconciliation and handle...
-
Junior/ Senior OTC
2 months ago
Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full timeabout the companyRandstad is proud to announce our collaboration with a leading Global Retailer in the FSSC transformation program. We are currently looking for an OTC talent, who will report to the OTC Manager to support Malaysia office in the day-to-day operation of the assigned subsidiaries and regions.about the jobPerform sales reconciliation and handle...
-
Customer Success Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Specialist
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Matrixport Full timeABOUT USMatrixport is Asia' fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe.Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use...
-
Customer Service Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Matrixport Full timeABOUT USMatrixport is Asia' fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe.Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use...
-
Customer Service Specialist
4 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Matrixport Full timeABOUT USMatrixport is Asia' fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe.Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use...
-
Customer Service
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full timeBecome a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....
-
Customs Asia Pacific
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? __Do you want an open, supportive, and caring working environment?__ Do you view your development needs seriously as we do?__ If YES, then take your career to the #NextLevel with BASF _Objectives of the Position The Customs Functional &...
-
Customer Service Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Technologies Sdn Bhd Full timeWe, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to clients within the dynamic transportation & logistics...
-
Manager - Customs Functional Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full timeDo you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the Position This is one of the 4 customs...
-
Business Process Orchestration
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full timeDo you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the Position Analyze the endtoend OrdertoCash...
-
International Customer Service Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bread Advertising Full timeOur client, a global insurance company, is looking for an International Customer Service Specialist.Responsible: Support the seamless experience of customers and brokers with our services. Observe key performance indicators including the speed of local policy issuance,reinsurance premium collection. Maintaining the quality of data in administrative systems....
-
Customer Service Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Korean Customer ServiceLocation: Kuala Lumpur, Malaysia.Salary Max: RM10, ,000Language: Korean + EnglishHeadcounts: 10Joining Date: ASAP or with Notice Period.Work hour: Rotational ShiftBachelor's degreeRole & Responsibilities: Take call and provide accurate answer to customer queries. Delivery excellent customer support & services and offering...
-
Customer Service Specialists
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Technologies Sdn Bhd Full timeWe are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists - Mandarin Support (Klang Valley) to provide unrivalled support to our clients in the...
-
Customer Service Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Epique Plus Naza Tower Full timeCustomer Service Specialists play a vital role in shaping a company's reputation and are essential in maintaining customer loyalty and attracting new business through positive word-of-mouth and reviews.Resolving Customer Issues: Actively working to understand customer concerns, complaints, or problems and taking appropriate actions to resolve them...
-
Customer Service Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia MEXC Global Full timeHello MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking forWhy us? Competitive salary + bonuses Career advancement Various benefits and support from the companyJob Responsibilities: Responsible for receiving inquiries...
-
Customer Service Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Technologies Sdn Bhd Full timeWe're currently looking for a Customer Service Specialists to join our client's team and help to support our customer better in the retail FX & CFDs industry. Our newest team member will be responsible for working with the team to ensure that service level agreements are met in responding to user tickets and answering user queries on the platform.What You'll...