![MEXC](https://media.trabajo.org/img/noimg.jpg)
OTC(P2p) Customer Service Specialist
2 weeks ago
Why us?
- Competitive salary + bonuses
- Career advancement
- Various benefits and support from the company
- Friendly team
Responsibilities:
- Resolve customer issues and disputes in a timely and efficient manner, escalating complex cases to the appropriate teams when necessary.
- Collaborate with internal teams, including compliance, operations, and technical support, to address customer concerns and improve service quality.
- Guide clients through the process of buying, selling, and transferring cryptocurrencies on our platform, offering insights and support as needed.
Job Requirements:
- Fluent in Mandarin and English
- Strong business sensitivity and able to master basic business after receiving training. Financial related knowledge and experience required;
- Ability to selfmanage and work independently in a fastpaced environment with constant changes;
Pay:
RM4, RM8,300.00 per month
Application Question(s):
- Do you have crypto knowledge or trading experience?
Language:
- Chinese (required)
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