Sales Representative

1 week ago


Brickfields, Malaysia LTS Search Full time
(BANKING INDUSTRY)

  • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPI)
  • Clarify customer requirements, probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer
  • Listen attentively to customer needs and concerns, demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Interact with customers in a courteous, friendly, and professional manner agreed upon procedures
  • Maintain knowledge of client products and/or services
  • Prepare complete and accurate work including appropriately notating accounts as required
  • Participate in activities designed to improve customer satisfaction and business performance
  • Track, document and retrieve information in call tracking database
  • Build and maintain strong relationships with assigned retailer through regular communication
  • Manage retailer's sales strategy and set achievable target by understanding retailer's needs and objectives to provide tailored solutions

Requirement:

  • Must have 6 months Banking Sales experience
  • Must be good in Sales
  • Must be excellent in English and Mandarin
  • Achieve and exceed monthly sales targets by identifying retailer's issues and opportunities

Job Types:
Full-time, Permanent

Salary:
RM4,000.00 per month

Schedule:

  • Rotational shift

Language:

  • Mandarin (preferred)


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