Customer Service Advisor

1 week ago


Subang Jaya, Selangor, Malaysia Sports Direct Full time
Company Description

Sports Direct Malaysia is currently looking for Customer Service Advisor to join our growing team.


We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey.

Our focus is on presenting an unrivalled range of quality products at excellent value in a modern spacious environment.

The stores are uniquely zoned by key sports categories which include; SD Football, SD Running, SD Training (fitness, cross training, gym equipment, weights, boxing, yoga), SD Rackets (badminton, tennis, squash), SD Swimming (pool, beach, water sports), SD Sports (basketball, rugby, extreme games, cycling, skates & indoor games), SD Lifestyle (Men, Women & Kids) & SD Outdoor (Hiking, trekking, camping & fishing).


Job Description:

  • Key contact point for web customers and outlets across the Group on all queries.
  • Responsible to resolve any problems raised by outlets and web customers.
  • Overseeing all orders placed on web sites.
  • Liaising with couriers agencies to arrange all deliveries.
  • Managing returns and arranging exchanges.
  • To review and validate orders.

Qualifications:

  • Fresh graduate or previous 1 year experienced in customer service or call centre.
  • Excellent communicator over the phone with ability to maintain a friendly and calm manner when dealing with all customers.
  • Must have a good understanding of retail and administration functions.
  • Able to prioritize tasks, take own initiative and meeting deadlines.
  • A team player, flexible and high adaptability skills to meet business needs.
  • Fluent spoken and written in English.
  • Able to work on night shift during weekday, weekend and public holiday.
  • Full-Time positions available.
Additional Information

What's in it for you?

  • A relaxed dress policy
  • 20% off for all group brands including family.
  • Insurance coverage

Working hours

  • 5 days work week


  • Subang Jaya, Selangor, Malaysia Customer Service Centre Full time

    Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

  • Service Advisor

    1 week ago


    Subang Jaya, Selangor, Malaysia Laser Motor 4S Sdn Bhd Full time

    Understand customer requests and concerns regarding their Toyota vehicle Recommending and prescribing the proper/required procedures to address such concerns. Ensure such procedures are properly executed and customer concerns are addressed and Communicate with the customers in order to ensure customer satisfaction. Effective service advisor is also able to...

  • Service Advisor

    1 week ago


    Subang Jaya, Selangor, Malaysia BMW Service Centre Full time

    Responsibilities: Primary pointofcontact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service deliveryRequirements: Possess at least a Diploma in Automotive or equivalent Minimum 2 years of working experience within the automotive industry Strong technical...


  • Subang Jaya, Selangor, Malaysia Quill Automobiles Sdn Bhd Full time

    Responsibilities: To meet customer expectations and requests with regards to routine service, paint, repairs and vehicle body works. Assess the liability, advise customer on estimated service repair cost and best method to pursue insurance claims (OD / TP / Cash)Liaise and negotiate with surveyor / insurance companies to get the best cost Requirements:...


  • Subang Jaya, Selangor, Malaysia SKYBOARD MEDIA SDN BHD Full time

    As a Customer Solution Advisor, you will be responsible for providing expert advice and guidance to customers regarding our various products and services to meet their advertising needs. You will also be in charge of identifying and evaluating potential clients, developing relationships with business owners, and providing ongoing support and assistance to...


  • Subang Jaya, Selangor, Malaysia Kyndryl Full time

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAs a...

  • Car Service Advisor

    1 week ago


    Subang Jaya, Selangor, Malaysia Peugeot Petaling Jaya Full time

    Responsibilities: To ensure proper handling of customer's vehicle with proactive reception and proper diagnosis. To resolve customer's complaints/technical problems and vehicle delivery to customers. To check vehicle maintenance and repair history. To carry out an inspection check on the condition of the vehicle. To provide professional technical advice to...

  • Car Service Advisor

    1 week ago


    Subang Jaya, Selangor, Malaysia Peugeot Petaling Jaya Full time

    Responsibilities: To ensure proper handling of customer's vehicle with proactive reception and proper diagnosis. To resolve customer's complaints/technical problems and vehicle delivery to customers. To check vehicle maintenance and repair history. To carry out an inspection check on the condition of the vehicle. To provide professional technical advice to...


  • Subang Jaya, Selangor, Malaysia EPS Ventures Sdn Bhd Full time

    Role: Japanese Speaking Customer Service Advisor (Test Centre Project)Company Project Background: Global Test CenterWork Location: Petaling Jaya, SelangorSalary details: Basic salary: RM9000/ per monthKPI: Max RM400/ per month Shift allowance: RM600/ per monthResponsibilities Manage customer escalations and ensure that these are answered, tracked, and...


  • Subang Jaya, Selangor, Malaysia Wai Network Car Care Centre (WNCC) Full time

    We are Hiring Service AdvisorAt least 5 years working experience is preferable.Benefits: Allowance / Gratuity / Commission Panel Clinic KWSP SOCSO Medical Leaves after probation Annual Leaves after probationJob Description: Maintaining customer records & provide customer service Maintaining positive customer relationships to ensure repeat business. Answering...

  • Beauty Advisor

    1 week ago


    Subang Jaya, Selangor, Malaysia Cosmo Goodness Malaysia Sdn Bhd Full time

    If you are a beauty fanatic who is passionate about fragrance, makeup and skincare, we would like to speak with you You will join our team of Beauty Advisors to co-create stories with and for your customers and come up with unique moments made just for them. As the Beauty Advisor, you will play a critical role in creating a unique and unforgettable...


  • Subang Jaya, Selangor, Malaysia Freshtel Internet Sdn Bhd Full time

    Interact with walk in customers to provide and process information in response to inquiries, concerns and requests about products and services. Assist increase of retention. Support all sales activities.Job Requirements: Diploma and above. Applications from interns and fresh graduates are welcome. Writing and speaking in Malay and English. Speaking and...

  • Retail Advisor

    1 week ago


    Subang Jaya, Selangor, Malaysia Craftiviti Full time

    Unlock Your Passion for Creativity Be a professional Crafter of Personal Care Products Make Candles, Soaps, Lip Balms, Scrubs, Perfumes and many more as a Craftiviti Retail Advisor.Are you a crafting enthusiast with a love for all things creative? Join us at Craftiviti to learn and share your passion for crafts and DIY with others.As a Craftiviti Retail...

  • Fashion Advisor

    1 week ago


    Subang Jaya, Selangor, Malaysia Mensuit Jungle Full time

    Established since 2018, Mensuit Jungle has designed an exclusive line of British-inspired suits, as well as curated a collection of unique accessories and floral prints, in pursuit of the essence of a quintessential gentleman.Our retro suits — both the rental and bespoke suits — have designs catered for your preferences; be it single-breasted,...


  • Subang Jaya, Selangor, Malaysia Rockwills Corporation Full time

    Job Description: To screen, classify, divert and where appropriate answer general enquiries received via phone calls. To take messages for phone calls from REP and beneficiaries of the estate and thereafter, direct it to the respective legal advisor(s). Arrangement of meetings for the beneficiaries/family members of the Deceased with the legal advisors....


  • Subang Jaya, Selangor, Malaysia Rockwills Corporation Sdn Bhd Full time

    RESPONSIBILITIES: To screen, classify, divert and where appropriate answer general enquiries received via phone calls. To take messages for phone calls from REP and beneficiaries of the estate and thereafter, direct it to the respective legal advisor(s). Arrangement of meetings for the beneficiaries/family members of the Deceased with the legal advisors....

  • Service Advisor

    1 week ago


    Subang Jaya, Selangor, Malaysia GGS EUROTECH SDN BHD Full time

    Ensure customer awareness of all products and services available through professional presentation and demonstration. Professionally sell additional products, services, and repair work as appropriate to customers' needs. Promote and prospect the business as directed with confidence and commitment. Seek to obtain referrals for other car owners in customers'...

  • Service Advisor

    1 week ago


    Subang Jaya, Selangor, Malaysia AmOne Auto Sdn Bhd Full time

    Greetings customers Schedules service appointments Advice customer about necessary service for routine maintenance. Issuing Repair Order and recommend appropriate solutions Enter itemized estimated cost on service order and explain estimated cost to customer to gain their understanding of all services provided. Provides a complete and accurate written cost...

  • Service Advisor

    1 week ago


    Subang Jaya, Selangor, Malaysia Prestige Carcare Group Sdn Bhd Full time

    responsible for the company's general administrative matter and support other office activities. Work closely with and maintain an excellent business relationship with current and new customers, supplier and vendor. Follow up closely on sales and service enquiry and coordinate with customers Focus on influencing and delivering a positive customer experience...

  • Service Advisor

    1 week ago


    Subang Jaya, Selangor, Malaysia AmOne Auto Sdn Bhd Full time

    Greetings customers Schedules service appointments Advice customer about necessary service for routine maintenance. Issuing Repair Order and recommend appropriate solutions Enter itemized estimated cost on service order and explain estimated cost to customer to gain their understanding of all services provided. Provides a complete and accurate written cost...