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Front Desk Receptionist/ Clinical Assistant
2 weeks ago
Job Benefits and Highlight:
- Multiple working location available (SS2, One Utama, Sunway Pyramid)
- Friendly and comfortable working environment
- Attractive salary and commission package
- Yearly increment
- Yearly Bonus
- Career advancement opportunities
- Medical Benefit
- Additional Incentive
- Managing incoming calls courteously and assist in appointment scheduling.
- Provide exceptional customer service by addressing patients' inquiries, concerns and requests promptly and professionally.
- Assist TCM physicians in treatment handling and herbs dispensing
- Assist with various admistrative tasks such as system key in, filing and record maintaining.
- Keep the reception area, lobby and treatment rooms tidy and presentable.
- Stock taking and ordering to maintain optimal stock level
- Offer suitable treatment package recommendation to patients
Job requirements:
- SPM or equivalent education background
- Polite and friendly
- Proficient in using computer
- Good communication and interpersonal skills
- Strong attention to detail and accuracy
- Positive attitude and willingness to assist others.
- Willing to work on weekend or public holiday
职位福利和亮点::
- 多个工作地点可选(SS2,One Utama,Sunway Pyramid, Aeon Maluri)
- 友好舒适的工作环境
- 优厚薪资和佣金计划
- 年度加薪制
- 年度奖金
- 良好职业晋升机会
- 医疗福利
- 额外奖励
职位描述::
- 礼貌地接听电话,并协助预约安排。
- 提供卓越的客户服务,迅速和专业地解答患者的疑问、关切和请求
- 协助中医师处理治疗和配药。
- 协助进行各种行政工作,如系统输入、文件归档和记录维护。
- 保持前台区域、大厅和治疗室的整洁和体面。
- 进行库存盘点和订单,以保持最佳库存水平。
- 向患者推荐适合的治疗方案。
职位要求::
- SPM或同等教育背景
- 熟练使用电脑操作
- 良好的沟通和人际交往能力
- 注意细节和准确性
- 积极乐观,愿意帮助他人
- 愿意在周末或公共假日工作
Pay:
RM2, RM3,800.00 per month
Benefits:
- Professional development
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Experience:
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Mandarin (required)
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