Chief Operating Officer

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Perdana University Full time

Chief Operating Officer
Job description

Join us as
Chief Operating Officer at Perdana University to make a profound career progression.

Job Purpose
To provide strategic and high-level operational support to the Management led by the Vice Chancellor (VC) to ensure the delivery of the University's strategy:
In collaboration with the VC and the Board, support the development, delivery and performance monitoring of University's strategy.

Provide comprehensive data to support decision-making.

Develop and implement a comprehensive business development strategy that aligns with the University's goals and objectives. Identify opportunities for growth, innovation, and diversification.

Build and maintain a strong network of contacts within the Government and education industry. Attract new clients and partners, negotiate agreements, and foster relationships to enhance University's reputation and reach.


Ensure robust processes and procedures are in place to support the effective and efficient delivery of all professional service functions.

Provide effective leadership to all professional service staff.


Act as an interface between cognate professional services at the University to ensure appropriate academic standards relating to student admissions, marketing, administration etc are maintained.


Support the VC and Management in establishing and nurturing relationships with local, national and international stakeholders to ensure the growth and success of the University.


Key accountabilities/primary responsibilities
1) Strategy and planning


In collaboration with the VC and University's Board, responsible for supporting the development and delivery of an innovative, viable and sustainable strategy.

Will provide regular reports to demonstrate delivery against the implementation plan and key performance indicators (KPIs).


Responsible for forecasting future changes to policy, strategy and statutory requirements which will impact delivery of implementation plans on education and research.

Provide expert advice to the University's Board regarding priorities and initiate appropriate solutions which include actions plans and delivery milestones.

Accountable for providing timely and accurate comprehensive management information to help shape and inform the strategy.

Responsible for the performance of professional services in the achievement of strategic and operational objectives. Carry out people management activities for direct reports including appraisal, performance management, recruitment and selection, etc.


Responsible for providing people management advice to line managers within the University and guidance on employment law compliance which may include seeking external legal advice when required.

Lead the formulation and delivery of the annual business plan.

Support the development and delivery of efficiency savings providing assurance to the Board that these have been achieved.

Lead on compliance with Health and Safety issues across all University activities. Responsible for overseeing the risk register and generating mitigation to reduce as appropriate.

Responsible for providing statutory information to agreed timelines.

Ensure all governance arrangements are in place, as required by the University's regulations.


Provide leadership and support to the Head of Recruitment and Marketing to ensure the delivery of Marketing KPIs and the recruitment of students to set targets.

Analyse marketing data and adjust strategies to maximize outreach and enrolment.

Work on student number planning and any barriers to success related to student planning and recruitment.

2) Leadership and Management

Lead by example and in a spirit of strong collegiality.


Provide strategic leadership to a range of professional services staff and develop coherent frameworks to monitor progress and achievement against the University's strategy.

Set professional standards and quality performance targets to ensure current and future expectations are met.

Establish new commercial relationships related to research, consultancy, entrepreneurship and student internships.

Ensure the effective utilisation of all resources to maximise efficiency whilst maintaining high levels of delivery.

Manage overallUniversity's staffing within budget.

Display visionary leadership, inspire and motivate others, and employ effective problem-solving strategies. Foster a culture of adaptability and prepare individuals for change through programmes of personal and professional development.

Develop a culture that is supportive of diversity, equality and inclusion along with continuous improvement, innovation and excellence.

Support the promotion of the University values and adopt these behaviours to exemplify the culture across the University.

3) Student Experience

Responsible for ensuring a high-quality student experience including establishing and maintaining an excellent student learning environment. Ensure that

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