Logistics Customer Support

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Full time

Responsible to accurately, efficiently and timely upload the file in the operational system and according to relevant procedures, checklists, and service level agreements.


  • Work with designated trainer/QA to learn exactly the process and requirement of file upload
  • Ask Supervisor or designated trainer/QA for clarification any time you are unsure how to create the file
  • Ensure to follow the processes according to standard operating procedures (SOPs) and/or prescribed checklists
  • Meet or exceed expectations set with your Team Leader for daily transactions
  • Manage the back & forth communication on process & escalate to your Team Leader anytime you are unable to complete your work within agreed timeframes or are asked to deviate from standard operating procedures (SOPs) and/or prescribed checklists
  • Mandatory requirement: must be able to speak, read and write in Chinese.

Pay:
RM3, RM3,600.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Evening shift

Supplemental pay types:

  • Attendance bonus
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Language:

  • Mandarin (required)
Expected Start Date: 07/02/2024

  • Kuala Lumpur, Kuala Lumpur, Malaysia Cargobase Full time

    Cargobase is looking for a Customer Support Representative to help us build a center of excellence from Asia. The Cargobase Transportation Management System transforms how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors, electronics, and oil & gas, to improve their...


  • Kuala Lumpur, Kuala Lumpur, Malaysia RDA LOGISTICS SDN. BHD. Full time

    Plan shipments based on product availability and customer requests Track orders to ensure timely deliveries Prepare shipping documents (like invoices, purchase orders and bills of lading) Coordinate our supply chain procedures to maximize the quality of delivery Work experience as a Logistics Administrator, Warehouse Administrator or similar role Knowledge...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Kuehne+Nagel Full time

    You will be part of our Road Logistics team, adding your expertise + skills to the delivery of Customer + Operational excellence.- Your Role :To support Road Logistics business activities within guidelines to achieve organization's short and long term business goals. Handles day to day operations such as order processing, attending to customer's queries,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mentor Solutions & Resources Sdn Bhd Full time

    _Site Office at Tok Bali Shore Base (TBSB) and Kemaman Shore Base (KSB)_Qualification: Consultant shall possess a with a Degree or minimum Diploma with a minimum of 10 years relevant experience in logistic EHS support. Consultant shall have at least two (2) years of working directly in a Malaysia Upstream Operator supporting supply base and logistic...

  • Logistics Officer

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Mubadala Energy Full time

    ROLE PURPOSE:To provide logistics operational support to the SCM Material Management & Logistics (MML) team, Operations team, Drilling team, Project team in executing all aspects of the logistics function within the Business Unit. Works are executed in support of the Companys goals and objectives and within the governing rules of the Company, statutory...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Skyways Technics Full time

    Kuala Lumpur, MalaysiaAbout the roleYour responsibilities will include: Respond to customer queries in a timely manner Process repair orders in collaboration with sales managers Liaise on incoming and outgoing spares in coordination with our logistics and planning teams, as well as freight forwarders Liaise with Technical Services regarding updates and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Airbus Customer Services Sdn Bhd Full time

    You will be in charge of the operations and solutions management in the frame of Flight Hour and LRU Services. The Industrial solutions manager will work within a team of repair & transport/logistic solutions experts. The main aim of this team is to build and maintain the set-up for FHS repair & Transport supply chain. To maintain and improve this industrial...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Magnetic MRO Full time

    Do you want to be a part of a growing team, learn new things, have a truly amazing career in the aviation sector, and doing all that, have fun too? If yes, then this call is just for youWe are seeking a detail-oriented Customer & Sales Support Coordinator to join us in Kuala Lumpur and to be an integral part of our spare parts trading sales team i n the Asia...

  • Logistics Specialist

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Amazon Data Services Malaysia Sdn. Bhd. Full time

    Minimum 3 years' experience in supply chain or logistics Good verbal and written communication skills Perform daytoday logistics activities to support data center operation and expansion Inventory analysis and management to ensure a high level of accuracy, optimum stock level and high fulfillment %. Strong attention to detail and organizational skills...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mindpec Solutions Full time

    Position: Customer Support (Ecommerce Logistic and Retail)Location: Bangsar South, Kuala Lumpur, MalaysiaType of Employment : Fulltimealso iviting folks who want to relocate to malaysia (Native Japanese /N1/N2)5 days Rotating shift - starts at 6am - 12am. 2 days offProfileB2C call type - talking to customers of E-Commerce in Japan to handle and reslove...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full time

    Job SummaryWe are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson.To be a successful sales development...

  • Logistic Coordinator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Logistic Management Develop and maintain strong relationship with all parties involved in the logistic process, including eCommerce Manager, D2C Operation team, Main DC Operation team, Logistic Manager, Customer Service and Finance team Maintain performance metrics (OTIF, Return, Damage, etc.) and reports in a weekly / periodic basic to key stakeholder in...

  • Logistic Coordinators

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Malaysia Full time

    Freight/Cargo Forwarding (Manufacturing, Transport & Logistics) • Data Processing work related to the logistics field: search, analyze, audit, input, as well as reporting management.• Email communication and liaise with customers and vendors.• Ensure that all documents generated with highest accuracy.• Ensure discrepancies and pending files are...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full time

    Position: Customer Service Supply Chain & Logistics (Shared Service Company)A Shared Service Company is looking for a Customer Service Supply Chain & Logistics in the Penang office.Key Responsibilities:Hold at least a Diploma or Bachelor Degree in Supply ChainOver 3 years of experience in Customer Support/Service Desk or similar rolesBe an active member of...

  • Logistics Admin

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia MFI GROUP OF COMPANIES Full time

    Serve as point of contact for customers on any Logistics related issues Collaborate with Customer service, Quality, Planning, and Purchasing to resolve issues or queries they may have Responsible for stocking shelves, organizing cartons, and performing inventory counts Follow sales order to prepare goods stated for shipment Responsible for all routine...

  • Working Party Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Airbus Customer Services Sdn Bhd Full time

    1. Ensure airworthiness of the aircraft for the work performed through the WP, sign the Certificate of Release to service and deliver back the aircraft to customers.Participate in the Working Party Preparation with the preparation group (Work scope, Work planning, Resources Doc/Material/Logistic).Allocate tasks to staff according to the competence...

  • Sales Coordinator

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia peak logistics Full time

    Responsibilities: Liaise with local/overseas customers in planning, delivery and logistics requirement Prepare Sales Order to factory, Billing Invoice, Quotation and Inventory Report to customers Handle customers enquiries, requests and complaints Handle and monitor contingency shipments to customers Involve in Stocks inventory planning and management Liaise...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Pave System Pte Ltd Full time

    Responsibilities: Perform procurement duties Provide administrative support duties to Logistics department Plan, organize and coordinate delivery schedule based on product availability and customer requests Track orders to ensure timely deliveries Schedule shifts for drivers and warehouse staff Maintain updated records of orders, suppliers and customers...

  • Logistics Admin

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia MFI GROUP OF COMPANIES Full time

    Serve as point of contact for customers on any Logistics related issues Collaborate with Customer service, Quality, Planning, and Purchasing to resolve issues or queries they may have Responsible for stocking shelves, organizing cartons, and performing inventory counts Follow sales order to prepare goods stated for shipment Responsible for all routine...

  • Logistics Specialist

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Allyn International Services, Inc. Full time

    Logistics Specialist:Location:Kuala Lumpur:The Logistics Specialist will be responsible for managing the movement of goods and materials from suppliers to customers. They will work closely with other departments to ensure that all logistics processes are efficient and effective.Key Responsibilities: Coordinate and manage the transportation of goods and...