HRis Configuration Analyst

1 week ago

Penang Island, Malaysia S&P Global Full time
S&P Global Corporate

The Role:
HRIS Configuration Analyst (US shift)

The Team:

The People Technology team works to enable and shape S&P Global's people experience, business processes and service model.

Building off the People Team's movement to working in an agile mindset, behavior and approach, this team will be responsible for key, prioritized projects to drive value to the business and respond to critical business needs, maintaining the regulatory/legal changes for the People technology and driving simplification for people managers and people in completing people processes while delivering a delightful experience.

Similar to other technology groups at S&P Global, they will tackle problems breaking down ambiguous, unstructured problems and working with the People function and our business leaders to come to creative, innovation solutions.

Also, the Agile methodology will push teams to speed, engage the capabilities of the whole team and put people first in all they do.


The Impact:


HRIS Configuration Analyst will be acting as a functional SME for a designated Workday Module and will be a liaison between the rest of People Technology team, Workstream Product Owners, and key business stakeholders.

The HRIS Configuration Analysts will create and execute strategies to meet business and people experience needs.

The team will analyze challenges, support in triaging defects/issues the business is facing, provide solutions as it relates to the workstream, work with downstream partners to minimize change impact and assist in implementing innovative technology solutions while staying true to a lean and global mindset.


What's in it for you:


The People Technology HRIS Configuration Analyst will contribute to and support the execution and configuration for the HR Technology based on their assigned workstream.

They will utilize strong analytical, and technical knowledge of Workday and can bridge the business requirements into technical acceptance criteria for both our key business stakeholders, Product Owners, and QA team will use to test, and implement based on the QA and UAT signoff.

They will be responsible for supporting the planning, requirement gathering, provide a voice of the business in developing User Stories, Change Requests, Agile Projects, etc.


Responsibilities:

Guide business and People stakeholders within their designated workstream through Workday Release functionality and review to determine what optional functionality will be turned on with each Workday release
Collaborate with key stakeholders to help design and drive the functional definition of a solution that meets the enterprise program level objectives and vision
Conduct interviews and requirements workshops with a cross-discipline team to elicit understanding of business needs, persona mapping, experience/user journeys, and dependency mapping
Write unambiguous, testable requirements with clear acceptance criteria; act as integrated scrum team member to assure requirements are understood fully; work with Workday Product Owners in defining non-functional requirements
Manage service requests, issues and defects and escalated cases in relation to Workday and ensure SLAs are adhered to
Manage the People Technology aspect of all M&A and Divestiture activity
Provide insight/support for the CR pipeline and sprint planning/capacity for the Workday configuration team
Support UAT activities by providing insights on test cases and data to test the break/fix or new functionality
Conduct root cause analysis to determine appropriate action plans for issues/breaks and determine impacted employee list

Effectively support and deliver Agile HR and Scaled Agile methodologies and ceremonies for backlog management, product increment sessions, and story refinement.

Support and assist Workday modules and configuration for the US schedule time zone

What We're Looking For:

3+ years of relevant HR Systems Configuration experience and Processes
3+ years of relevant Agile, Scrum, sAFE (Scaled Agile) Project/Program Experience
Strong Analytical and reporting capabilities (

Microsoft Office Suite:
Excel, PowerPoint, and Visio, Azure DevOps)
Strong Problem solving and issue resolution of technical issues and items
Strong written and verbal communication skills
Ability to manage multiple high-priority assignments while meeting deadlines and quality standards
Ability to effectively demonstrate time management and organizational skills
Ability to contribute and actively engage within the organization
Ability to willingness to upskill/train on various Workday modules and other S&P Global People Team systems
Ability to demonstrate problem solving and proactive thought within finding solutions
You'll be asked to work on US shift

Flexible Working
We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at int

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