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Protege Trainee
2 weeks ago
Responsibilities:
- To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services.
- Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet.
- Responsible for daily operational tasks for the Company to ensure smooth running of daily operation.
- To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt resolution
- Striving to achieve and maintain overall performance adhering to SLA.
- To undertake any adhoc assignments as and when required.
Requirements:
- Fresh graduate, unemployed or working part time basis
- Possess minimum Certificate of Successful Completion of Degree Program
- Completed Degree in Business Administration, Public Relations, Marketing or equivalent
- Protege Trainee Contract for 8 months
- Organized, strong communication and excellent time management skills
- Problem solving skills
- Positive attitude, selfmotivated and customer service orientation.
- Knowledge in Apple products will be an added advantage
- Applicants must be willing to work in 3 Two Square, Petaling Jaya, Selangor.
Benefits:
- Overtime Claim
- EPF, SOCSO and EIS
- Staff Purchase Scheme
- Product Training
- Minimum Allowance RM2000 for 8 month's Contract
- Training fees fully borned by Company
- 8 days Annual leave
- 8 days Medical Leave
Training provided:
- Communication and Networking Skills
- Creative and Analytical Thinking
- Value Driven Professional
- Organizational Adaptability
- Grooming and Etiquette)
Entrepreneurship 10
- Environment Sustainability and Social Impact
Job Types:
Contract, Fresh graduate
Contract length: 8 months
Pay:
RM2, RM3,000.00 per month
Benefits:
- Maternity leave
- Parental leave
- Professional development
Supplemental pay types:
- Overtime pay
Education:
- Bachelor's (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Bahasa Melayu (preferred)
- Mandarin (preferred)
- Tamil (preferred)
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