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Housekeeping Manager

3 months ago

Malaysia HPL Hotels and Resort Full time

Reporting directly to the Rooms Division Manager, you are responsible for pre-opening activities and thereafter for the effective leadership and management of housekeeping to achieve planned departmental objectives and goals while maintaining brand and Resort standards for employee satisfaction, internal processes efficiency & effectiveness and guest satisfaction.

You will lead subordinates to achieve these departmental objectives and goals whilst directly overseeing day-to-day operating activities.

Requirements:

  • A minimum of 6 years' experience in housekeeping demonstrating achievement of results and development of relevant competencies as well as a progressive career growth in one or more reputable hotel with a minimum of 2 years as Housekeeper with oversight of rooms, public area and laundry. Exposure in landscape and gardening is preferred but not essential.
  • A trade certificate, degree or diploma in hotel management or the equivalent education and experience.
  • Handsonapproach across all housekeeping disciplines including but not limited to training & development as well as performance management of subordinates.
  • A leadership stature with the ability to gain immediate professional credibility through possessing: (a) the capability to proactively provide sound operating advice and proactively coach subordinates, (b) the ability to communicate and influence at all levels through clear, informed and logical argument and discussion, tempered by a sense of humour, when appropriate, and (c) the ability to build effective relationships and influence positive outcomes through possessing a progressive and participative management style.
  • Strong interpersonal communication with a strong command of the English language both written and verbal.
  • Comfortable with living and working in a remote island environment.
This position is restricted to Malaysian nationals and non-nationals with the current right to live and work in Malaysia.