![Gratitude Inc.](https://media.trabajo.org/img/noimg.jpg)
QA/qc Exec
2 weeks ago
Role:
QA/QC Exec.
Timings:
Rotational Shifts (Permanent)
Industry:
BPO
Work Mode:
Work from office
Functional Area:
ITES /
BPO / Customer Service
Process:
Non-Voice
Key Skills:
Mandarin Content Moderator Customer Service Agent Mandarin or Cantonese Voice Support Must be fluent in speaking both Mandarin and English- Job Details- Job Title: Content Moderation Specialist
- Location: One Precinct, Bayan Baru Pulau Pinang
- Shift: 5 working days (Rotational Shift)
Salary Range:
MYR MYR 3200- Languages: English and Mandarin
- Intakes: August th, 21st, 28th, 31st)
Ecommerce's Governance and Experience is a global team responsible for
ensuring our marketplace is safe and trustworthy for not only our users but
also sellers and creators. We value user satisfaction and work on policies,
rules, and systems to ensure quality.
- Responsibilities
- Review seller, business and product information, short videos, and
- to the platform.
- Conduct basic data analysis and deliver defined process report.
- Identify opportunities to drive improvements on risk mitigation,
- well as optimization at scale.
- Collaborate with other functions of the Ecommerce business unit to
Qualifications:
- Excellent written and verbal communication skills in English and
- Strong
and ambiguity- Flexible for shifting schedule and changes along with it
- Compliance or moderation operations experience is preferred
- Strong
focus.- Able to work in Rotational Shift and Rotational Off days.
-
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