Professional Services Consultant

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Kofax Full time

Job Purpose

Key Responsibilities

The Professional Services Consultant must be able to:

  • Deliver Tungsten Automation Corporation solutions to customer based on requirements document
  • Provide technical leadership to customer on the Tungsten Automation Corporation solution as configured to the customer's requirements
  • Work closely with project manager to keep projects on schedule and within budget
  • Work independently in developing a solution per the customer's requirements
  • Document all customerspecific configuration
  • Install Tungsten Automation Corporation configuration in customer environments when not implementing cloud / SaaS solutions.

Required Skills:

Skills and Knowledge Required

  • Strong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer base
  • Consultative communications style, effective listener
  • Work collaboratively with team members, understand team objectives and help team meet these objectives
  • Understand customer's goals and objectives
  • Adhere to established work schedule and plans
  • Demonstrate attention to detail
  • Demonstrate strong listening skills, asking questions to clarify for understanding
  • The ability to develop and manage multiple projects and project teams simultaneously while remaining detailoriental
  • Strong technical, analytical, and problemsolving/troubleshooting skill.
  • Understanding of software development, architecture and customization
Familiarity with Enterprise Application Services.

  • SQL Server based skills; in areas such as MS SQL Server architecture, design, and tuning
  • Experience writing scripts using SQL, PL/SQL, and ASP.NET programming language.
  • Ability to understand the functional design and technical project requirements
  • Working knowledge of one of the following domain: AP, AR, Payroll, HR, etc. workflow, BPR and/or SAP
  • Escalate support issues with appropriate internal resources when necessary
  • Transfer/share technical knowledge to others team members
  • Accurately and professionally document all work
  • Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio)
  • Ability to work alternative shift and client hours when necessary
  • Ability to travel to customer project locations as needed
Required Experience

Qualifications

  • Experience with Tungsten Automation Corporation products or equivalent products from both a functional and technical perspective
  • Bachelor's Degree or equivalent in Computer Science, Information Systems or related specialization.
  • 3+ years' experience in the field or a related area preferred
  • Must have excellent communication skills, strong organizational abilities and a high degree of attention to detail.
  • Consultative communications style, effective listener
  • Good presentation and organization skills
  • Ability to collect and document business requirements, technical requirements and process flows
**_ Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets_

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