Service Consultant

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Peak Fitness Full time
Job description


The responsibilities of a service consultant in this context involve a variety of tasks aimed at promoting the club, serving its members, and achieving sales targets.


Here's a breakdown of the responsibilities mentioned:
-
Getting new members for the club: This involves actively reaching out to potential members through various channels such as outreach events, marketing campaigns, and referrals.
-
Lead generation: Identifying and pursuing leads who have shown interest in joining the club, whether through inquiries, visits, or online interactions.
-
Service call member: Assisting existing members with any inquiries, issues, or requests they may have regarding their membership or services offered by the club.
-
Hitting own KPIs (Key Performance Indicators): Meeting or exceeding personal targets set by the club, which may include sales targets, member acquisition goals, or service quality metrics.
-
Taking care of counter: Operating the reception or front desk area of the club, welcoming visitors, handling inquiries, and ensuring the smooth flow of operations.
-
Assisting with member inquiries: Providing information, guidance, and assistance to members regarding club facilities, services, programs, and membership options.
-
Sales experience: Previous experience in sales can be beneficial as it equips the service consultant with skills such as persuasion, negotiation, and relationship-building, which are valuable for attracting new members and promoting club services.

Job Types:
Full-time, Permanent, Fresh graduate

Pay:
RM1, RM6,282.31 per month

Benefits:

  • Dental insurance
  • Gym membership
  • Maternity leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

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