Operation Team Lead

1 week ago


Kota Kinabalu, Sabah, Malaysia Istore Isend Full time
Assist in building, executing and managing the warehouse operating SOPs.

  • Assist in managing the compliance of the warehouse operation team towards all set SOPs.
  • Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures;
- complying with legal regulations.

  • Assist in handling, designating tasks to attend clients or internal operational inquiry and reporting.
  • Solve and troubleshoot operational issues.
  • Assist in sourcing of packaging materials.
  • Assist in sourcing of operations equipment, instruments, machinery etc.
  • Create manual orders for any required B2C and B2B business
  • Monitor and collect data daily on any Out of Stock (OOS) products and report to commercial team.
  • Maintain billing such as master billing compilation, invoicing, credit note, payment reconciliation for B2B business.
  • Monitor platform orders creation, order flowsto detect any technical issues such assyncing failure.
  • Monitor order fulfillment progress to avoid delay in fulfillment.
  • Communicate internally and externally to ensure optimal fulfillment performances.
  • Assist warehouse operation to monitor 3rd party logistic service provider pickup is on timely manner.
  • Process manual order processing (RTS), order cancellation if required.
  • Assist in inventory management such as involve in return management, manual order processing, stock take process, compilation of stock take reports and inventory housekeeping.
  • To ensure day to day operation smooth and within the normal SLA.
  • Manpower planning especially for heavy campaign.
  • To support another warehouse if assigned and to be relocated to another warehouse under SSL warehouse/projects.
  • To manage and make sure the partner warehouse is running smoothly and within the SLA agreement.
  • To ensure warehouse is very efficient.
  • Monitoring and plan for the subordinates performance, activity and training.
  • Assist in setting up warehouse/ internal clearance sale, online and offline.
  • Always involved in training provided when available.
  • Keep record of all works done and compile data for performance reporting.
  • Strive to push new initiative to improve individual and team efficiency.
  • Strive to hit individual and team KPI/target given.
  • Perform all other duties as assigned.

Requirement

  • SPM/ Diploma or any level.
  • Male (Age: 22 to 30 years old ).
  • Experience in logistic and fulfillment sector.
  • Experience in b2b and b2c.
  • Proactive in looking for better solution for daily task.
  • Good in excel and basic data analysis.
  • Experience in leading a team.
  • Able to communicate and work well with foreigners.
  • Able to meet high expectations without failure.
  • Reporting to HOD and Asst. HOD.
  • Possess own transportation.
  • Able to work at Kota Kinabalu, Sabah.
  • Able to work extra hours if required.
  • Able to start immediately.

Salary:
RM1, RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
  • Weekend jobs

Experience:

Operation Executive: 1 year (required)
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